How can I track my Speedpost in Hong Kong?
Senders can track an item in the following way:
- Track With Item Number. Format of item number* of a Speedpost item: EE XXXXXXXXX HK.
- Internet.
- Enquiry Number 2921 2560.
- Enquiry Number 2921 2211.
- Enquiry Form Pos28B.
- Download Hongkong Post Mobile App.
- Track Without Item Number (e.g. loss of item number)
How long does HK Post E-Express take?
7 to 14 working days
What is E-Express Service Hong Kong Post?
e-Express service provides four tracking events: (1) Acceptance at counter; (2) Handed over to the carrier / Left for destination; (3) Arrival at overseas mail processing centre; and (4) Delivered, on the websites of HKP or of destination postal administrations within six months from the date of posting.
How long does international shipping take USPS?
Using First Class Mail International, deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times. Mail may travel to its destination by ground, air or a combination of both.
What happens if an international package is lost?
If you receive an international package that is damaged or has missing contents, you may file a claim immediately, but no later than 60 days from the date of mailing, and you must present the article, container, or packaging and all contents to a local Post Office.
How do I contact USPS International?
The improved process provides greater convenience as customers now simply call the International Inquiry Center at 800-222-1811 to initiate an inquiry regarding international registered, recorded delivery, insured, and ordinary parcels.
How do I report a mail not being delivered?
You can also file a claim for the lost/delayed mail. Or call the U.S. Postal Service Domestic & International Tracking department at (800) 222-1811.
Can you call USPS to track a package?
Who do I contact for additional help? You may call this phone number to obtain additional information on USPS Text Tracking: 1-800-222-1811.
What happens if USPS lost my package?
If the proper amount of time has passed and the item has not arrived, you may submit a search request for your lost mailpiece on the Missing Mail application and/or file a claim. Using the Insurance tracking numbers on the receipt, you can check the delivery status either online at USPS Tracking®.
How long before USPS mail is considered lost?
Timeline for Filing Claims
| Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing. | ||
|---|---|---|
| Mail Type or Service | When to File (from mailing date) | |
| No Sooner Than | No Later Than | |
| Priority Mail Express | 7 days | 60 days |
| Priority Mail Express Collect on Delivery | 15 days | 60 days |
What are my rights if a parcel is not delivered?
Under the Consumer Rights Act, you can ask the seller to deliver the item again if the item wasn’t delivered either: by an agreed date. within a reasonable time – usually within 30 days.
How do I claim a lost USPS package?
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form. You must retain evidence of insurance for your claim.