What are the duties and responsibilities of guest room attendant?
ROOM BOY DUTIES AND RESPONSIBILITIES:
- Enters and prepares the room for cleaning.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
Which department does a room attendant work in?
housekeeping department
What are the duties and responsibilities of room service?
Room Service Servers work in hotels and deliver orders to customers. Duties these employees perform include maintaining supplies, taking orders, completing tasks assigned by the manager, being polite to guests, collecting dirty dishes, and restocking minibars.
What characteristics are important for a room attendant to have?
Qualities a Great Room Attendant Should Possess:
- Active Listener. A great room attendant should be an active listener so that he can clearly understand the needs of a guest in one go.
- Clear Communication Skill. Have you read the title carefully?
- Be Cool and Calm.
- Time Management.
- Critical Thinking.
What are two example of procedure a room attendant should use?
Housekeeping Room Attendant Standard Operating Procedures
- Trash removal. Housekeeping attendants are responsible for removing all trash from the hotel rooms, whether in waste baskets or on floors and countertops.
- Dusting.
- Bedding.
- Scrubbing and mopping.
- Vacuuming.
- Customer Service.
Who room attendants communicate with?
As a room attendant will normally be stationed on a selected floor, they will communicate with house attendants if items need to be replenished. Room attendants will often call maintenance to fix or replace light bulbs and any faulty furnishings or equipment.
What is a hotel room with 2 bedrooms called?
Double room: double rooms are assigned to two people; expect one double bed, or two twin beds depending on the hotel. Triple room: as the name might suggest, this room is equipped for three people to stay. The room will have a combination of either three twin beds, one double bed and a twin, or two double beds.
What is a double room in a hotel mean?
two people
What are the different types of room rates?
13 Room Rate Types For Your Hotel
- Standard rate (RACK) The standard rate is also called a RACK rate.
- Best available rate (BAR)
- Non-refundable rate.
- Last-minute rate / Walk-in rate.
- Length of stay (LOS) rate.
- Family rate.
- Package deal.
- Corporate rate.