How do I contact SmartMusic?

How do I contact SmartMusic?

Feel free to Ask a Question online. You can submit a question at any time and the Customer Success Team responds within a business day. Give our Customer Success Team a call at (866) 240-4041.

How do I fix SmartMusic?

SmartMusic Microphone Setup and Troubleshooting

1. Start by finding a quiet space to record. If there is a lot of noise in the background the additional input can confuse the assessment in SmartMusic.
2. Make sure to leave some space between your instrument and the microphone.
3. Before recording any title, SmartMusic will ask you to calibrate your microphone.

Does SmartMusic work on iPhone?

New SmartMusic is available in the Safari browser only on iPad, not on desktop. Users on Mac/Windows/Chromebook should continue to use Chrome browser. No mobile devices (iPhone, Pixel, etc).

Does SmartMusic work on Firefox?

When you go on the internet, you music choose this icon. NOT Safari, Firefox, Internet Explorer, Edge, etc. Only Google Chrome works with Smartmusic.

Does SmartMusic work on Ipads?

The wait is over! We are thrilled to announce that the SmartMusic iPad app is now available as a FREE download through the Apple app store. If you have a SmartMusic subscription, this app gives you unlimited access to the extensive repertoire library.

How do I change the instrument in SmartMusic?

To add an instrument to your profile

1. Tap Profile. Your profile appears. If you’re not logged in, tap Log In. After you log in, tap Profile.
2. Select or change your primary instrument or add additional instruments. You can add up to four additional instruments.

Can you change your username on SmartMusic?

To update your username or email address, select the pencil icon to the right of the current username or email address. If you are connected to more than one SmartMusic platform you can edit your default platform from your User Profile.

How do I import music to SmartMusic?

To import an MP3, click on the MP3 Audio Files menu on the left side of the SmartMusic screen.

1. The MP3 Audio Files window opens.
2. Locate your MP3 and select it by double clicking on the file name or clicking the Open button.
3. A window appears to let you know that your file was successfully imported Click OK.

Can students compose in SmartMusic?

Music sharing features are free in SmartMusic. Students can log in and immediately begin creating new music to share with you and practice themselves.

How do I change the tempo on SmartMusic?

To change the tempo

1. Tap . The tempo controls appear.
2. Drag to the left or right to choose your tempo. To return the title to the original tempo, drag back to the orange line.

How do you show fingerings on SmartMusic?

Simply click any note on screen to display a fingering chart. A situation that may have been a showstopper for your students previously is now a learning experience that takes their playing to the next level.

How do I zoom in SmartMusic?

Head to the SmartMusic main Menu and select View. There you will see Zoom In and Zoom Out. Notice the shortcut commands for these: (Mac-Command +) (PC-Control +) for Zoom In and (Mac-Command -) (PC-Control -) for Zoom Out. The plus sign equals larger notation and the minus sign equals smaller notation.

How do I Unsubmit an assignment on SmartMusic?

The Editing An Existing Assignment dialog box appears. Select Cancel to return to the Platform & Classes page. Select Delete Assignment to continue the process. The Delete Assignment dialog box appears.

Why can’t I submit on SmartMusic?

An outdated Chrome browser and too much stored cache, could affect the performance of the program. Please try Updating Chrome and Clearing the Web Cache. After following these steps please try to submit the recording again.

How do you save on SmartMusic?

For music without assessment, classic SmartMusic saves your four most recent takes. To prevent a take from being replaced, tap a take and tap . To hide your takes, tap My Takes. To return to the music library, tap Back.