How do you make a good comeback?

How do you make a good comeback?

Tips

1. Make a mental list of comebacks for different subjects.
2. Don’t use the “talk to the hand” or put your hand in their face.
3. Always act mature, even if you’re really not.
4. If you have nothing to say stare blankly.
5. Have a standard list of replies that might work for you.
6. Find comebacks on the internet.

How do you respond to annoying comments?

Funny Responses to Rude Comments

1. Sorry fella, I don’t have the energy to pretend to like you today.
2. Umm…pardon me, I wasn’t listening.
3. Ok.
4. That sounds weird coming from you.
5. Are you always such an idiot, or do you just show off when I’m around?
6. Whatever you say, hefe.
7. Sorry, I don’t understand what you’re saying.

Is it rude to say go away?

It is slightly rude and vulgar. It’s not the worst thing you can say to them but it’s not far from it. So these are 10 other ways to say GO AWAY in English.

What do you say to a rude customer?

Strategies for Handling Rude Customers

• Stay Calm, Don’t React. The first thing to do is to remain calm and not respond in kind.
• Don’t Take It Personally. Chances are, your customer is angry about a bad product or service, and you’re just the unfortunate target for their frustration.
• Listen and, If Appropriate, Apologize.

How do you deal with terrible customers?

10 strategies for dealing with difficult customers

1. First and foremost, listen.
2. Build rapport through empathy.
3. Lower your voice.
4. Respond as if all your customers are watching.
5. Know when to give in.
6. Stay calm.
7. Don’t take it personally.
8. Remember that you’re interacting with a human.

Can I be fired for being rude to a customer?

But overall, you can be fired for being rude to a customer, even if you weren’t or even if you don’t think you were, or even if “they deserved it.” But overall, you can be fired for being rude to a customer, even if you weren’t or even if you don’t think you were, or even if “they deserved it.”

Can you refuse service to a rude customer?

As you’ve already been told, you are 100% allowed to refuse service to someone solely because they are rude. If you want to be completely airtight, make sure you clearly say to him that it’s because his rudeness and have witnesses.

Can I refuse to help a customer?

The United States has local, state, and federal laws that address refusing service to customers. Under that law, you cannot discriminate on the basis of protected classes: race, gender, religion, etc.,” says Matthew Kreitzer, an attorney with Booth & McCarthy in Winchester, Virginia.

What are the 4 main reasons for refusal of service?

Refusal of service

• law requires it (e.g. if the person is a minor or unduly intoxicated or disorderly)
• safety of the patron is in jeopardy (i.e. from the consumption of liquor)
• safety of others is in jeopardy (i.e. from the consumption of liquor by a particular patron)
• licensee considers it warranted (provided it is not discriminatory).

Is it true that customer is always right?

Customers aren’t easy to come by or retain these days, but they’re also not always right. A phrase that dates back to 1909, “The customer is always right” was originally coined by a London department store founder who wanted to assure customers that they would get good service at his store.

Why do we say customers are always right?

The phrase the customer is always right is an ideal that many stores try to adhere to as their customer service policy. It means that if the customer is unhappy about a product, the business will try to fix the problem and make the customer happy.

Why is the customer not always right?

When it comes down to it, the customer isn’t always right simply because they don’t always understand the lengths that you’re able go to make them happy. Many times policies are put into place that customers aren’t even aware of that are meant to assist them and enhance the customer experience.

Why do they say customer is always right?

This well-known phrase was coined by Harry Gordon Selfridge in 1909. As the founder of Selfridge’s department store in London, he used this frame of mind to convince customers that they would receive excellent service as well as to simultaneously persuade employees to provide high-quality service.

Are customers always right interview question?

Simply put, no. But one should never tell a customer that they are wrong. One must LISTEN attentively to their customer- many times that is all people want is to be heard and understood. Make sure to always ask what the customer wants in order to satisfy them.

Who said customer God?

Mahatma Gandhi

How do I keep my customers from coming back?

7 Tried and Tested Tips to Keep Customers Coming Back to Your Store

1. Offer instant gratification.
2. Turn your shop into a destination rather than just a store.
3. Stay in touch.
4. Make e-commerce work for you.
5. Know your customers and cultivate relationships.
6. Engage with customers on social media.
7. Be socially responsible.
8. Your turn.

How can I convince a customer to buy my product?

6 Ways to Persuade Customers to Buy

1. Know the difference between a benefit and a feature.
2. Use vivid but plain language.
3. Avoid biz-blab and jargon.
4. Keep the list of benefits short.
5. Emphasize what’s unique to you or your firm.
6. Make your benefits concrete.

How do you make customers happy?

1. Get your personality right.
2. Listen to your customers.
3. Set the right happiness goals.
4. Design a great experience.
5. Provide an A-class service.
6. Keep your employees happy.
7. Engage with your customers.
8. Provide a personal touch.

How do you make customers remember you?

10 Things to Get Your Client to Remember You

1. Clients Value “Good Service” More Than “Fast Service”
2. Clients Appreciate Hearing Their Name.
3. Surprises Feel Good.
4. Focusing on What the Client Wants.
5. The Extra Mile.
6. Email Support.
7. Time, Not Money.
8. Emotion Through Storytelling.

What are the 3 most important things in customer service?

With that, let’s get started with the very first important customer service skill: empathy.

1. Empathy. Understanding the customer and the problem is key for anyone in a customer facing role.
2. Clear communication skills.
3. Product knowledge.
4. Problem-solving skills.
5. Patience.
6. Positive attitude.
7. Positive language.
8. Listening skills.

What should customers remember?

The customer should remember their experience of shopping from any shop or market, so that they get better experience with time. The customer should be aware about the seller and consumer rights in legal perspectives . Customer should know about shopping ethics.

What is great customer service in retail?

What is Good Customer Service? Customer service means providing assistance and advice to your customers. This means assisting them at every stage of their buying journey, from when you first encounter them, when they are buying from you, and after their purchase.