What is poorly written?
“Poorly written” refers more to failings of technique than of concept, I think. If a book has a dull concept AND crappy writing, nobody reads it. For a “poorly written” book to attract enough readers that its poor writing becomes notable, there has to be some compensatory appeal to the plot, themes, and characters.
What percentage of customers write reviews?
About 5%–10% of consumers write reviews, influencing around $400 billion of the total e-commerce sales revenue. 84% of people trust online reviews as much as they trust recommendations from friends. 82% of shoppers specifically seek negative reviews.
Who has the best customer experience?
5 companies in B2C that have great customer experiences
- Uber. Image Source.
- Netflix. Image Source.
- The Ritz-Carlton. Image Source.
- JetBlue. Image Source.
- Disney. Image Source.
- Buffer. Image Source.
- Hubspot. Image Source.
- IBM. Image Source.
Can a customer service rep hang up on you?
Let’s look a few things that should NEVER happen in customer service call centers: – Agents hang up the phone on rude or angry customers. This is absolutely forbidden: Customer service reps should never hang up on customers. (Ask customers politely if you can put them on hold; very few will complain or say “No way!”)
What is the result of good customer service?
Customer service is an important part of every business. Benefits of good customer service include repeat customers, more sales, and better cash flow. Whether you own a restaurant, a hair salon, or any other type of business, creating consistently stellar customer experiences plays a major role in your success.
What does customer service mean to you best answer?
“Customer service means going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is the top priority, and hopefully creating loyal, returning customers.”