How do you answer Tell me about a time you made a mistake?

The best way to answer this question is to talk about a specific example of a time you made a mistake:

1. Briefly explain what the mistake was, but don’t dwell on it.
2. Quickly switch over to what you learned or how you improved, after making that mistake.

How do you answer what you learned?

How To Answer “What Have You Learned From Your Past Jobs?”

1. Keep It Relevant. When answering this question, it’s a good idea to keep it relevant to the job that you’re applying for.
2. Mix Up The Answer.
3. Turn Negatives Into Positives.
4. Avoid Moaning About Your Previous Job.
5. Align Answer With Company Ethos.

How do you answer what is your greatest failure and what did you learn from it?

How to answer “What is your biggest failure?”

1. Choose a specific failure. Pick a real failure that happened in the workplace, specifically a failure related to the work you’re doing now.
2. Share your story. Share with the interviewer the story you chose.
3. Focus on what you learned.

How do you answer tell me about time?

Here’s how to answer “Tell me about a time when” questions:

1. Tell me about a time you went above and beyond for work.
2. Tell me about a time you had to choose something else over doing a good job.
3. Describe a situation where you weren’t satisfied with your job.
4. Tell me about a time you reached a big goal at work.

What is the most difficult situation you’ve faced sample answer?

EXAMPLE: 1 I take every new task or responsibility of my job as a challenge and then try to give my best to come up with the most-right solution to each situation. Talking about the most challenging of all, it was when I was a sales executive during my previous job. I sold a product to a client, which I usually did.

How do you handle difficult situations at work?

SOME SIMPLE (BUT NOT EASY) PRINCIPLES OF DEALING WITH DIFFICULT BEHAVIOR . . .

1. Use Conflict as a Natural Resource.
2. Don’t React.
3. Deal with Feelings.
4. Attack the Problem, Not the Person.
5. Practice Direct Communication.
6. Look Past Positions to the Underlying Interests.
7. Focus on the Future.

What is your weakness best answer?

An important part of your “what are your weaknesses” answer is showing self-improvement. You should include details about the steps you’re taking to learn a skill or correct a weakness. I have two greatest weaknesses. The first is my inability to share responsibilities.

How do you handle difficult customers answer?

Tips for Giving the Best Answer

• Listen to the Customer. You can typically tell if someone is angry within the first few seconds of the interaction.
• Stay Calm and Present.
• Repeat Back What You’ve Heard.
• Avoid Putting the Caller on Hold.
• Take Action.

What is your biggest weakness?

Example: “My greatest weakness is that I sometimes have a hard time letting go of a project. I’m the biggest critic of my own work. I can always find something that needs to be improved or changed. To help myself improve in this area, I give myself deadlines for revisions.

What is the best answer to what motivates you?

Good answers to the question ‘what motivates you? ‘

• meeting deadlines, targets or goals.
• mentoring and coaching others.
• learning new things.
• coming up with creative ideas to improve something, or make something new.
• analysing complex data in order to draw clear and simple conclusions.
• working well as part of a team.

Who is a difficult customer?

Often, the difficult customer is someone who has simply taken an annoying habit to an extreme. For example, Richard F. Gerson, author of Great Customer Service for Your Small Business, listed ten types of customer behaviors, only one of which—The Perfect Customer—was wholly desirable to the small business owner.

What to do if a customer gets angry?

How to Deal with Angry Customers

1. Remain calm.
2. Practice active listening.
3. Repeat back what your customers say.
4. Thank them for bringing the issue to your attention.
5. Explain the steps you’ll take to solve the problem.
6. Set a time to follow-up with them, if needed.
7. Be sincere.
8. Highlight the case’s priority.

What are the three types of difficult customers?

Here are three types of challenging customers, and how to deal with them. In this post, we’ll show you how to handle 3 types of difficult customers: angry customers, indecisive customers, and internet vigilantes.

How do you tell a customer you Cannot help them?

1. Ask for clarification. When customers are vague about why they’re upset (“Your update looks terrible.
2. Explain what’s going to happen next.
3. Be honest.
4. Reframe the “no” using positive language.
5. Make the customer feel heard.
6. Offer alternatives.
7. Explain the reasoning behind the current design.

How do you say no professionally?

4 different ways to say no that still make you likeable

1. “Let me think about it.” This is a polite and professional way of asking for more time to consider the request.
2. “The idea sounds great! It’s just that . . . ”
3. “I can’t today.
4. “I’m sorry, but I can’t.”
5. 4 steps to back out of a commitment gracefully.

How do you say no nicely?

Here are 10 ways for you to say ‘NO’ in a polite manner:

1. I’m honoured but I can’t.
2. I wish there were two of me.
3. Sorry, I’m booked into something else right now.
4. Sadly, I have something else.
5. No, thank you but it sounds lovely, so next time.
6. I’m not taking anything else right now.

How do you professionally decline a request?

Here are some tips for how to decline a request graciously:

1. Think before you respond. If possible, don’t give your answer immediately.
2. Accentuate the positive.
3. Give a reason when possible—not a fabrication.
4. Be straightforward about the future.
5. Listen to their response.
6. Stand your ground.
7. “No” language examples.

How do you say no discount politely?

As for your discount request, I’m sorry to say that we don’t offer discounts. We believe that our service offers more value for your money and it will be unfair to our other customers if we make an exception. Let me know if I can send you the contract.

How do you reject politely examples?

How to politely decline

1. I’m sorry, but we had to refuse your request to move to another department.
2. I’m sorry but I can’t help you, I have something planned out for tomorrow.
3. No, I’m afraid I can’t do that for you.
4. As I said, I’m afraid I can’t help you at the moment.

How do I respectfully say no to my boss?

Thoroughly explain your reasons for turning down an assignment and don’t wait too long to do it. Give your boss the opportunity to assign the project to someone else. Make it crystal clear that you have given it serious consideration.

How do you politely decline an extra job?

Use “I” Statements, Not “You” or “We” If you have decided to decline extra work, be sure about both your motives and your level of confidence. This is a decision you are making, which means you should use the word “I”. The decision is about you and what is important to you, and not about the person asking.

How do you not feel bad when you say no?

Here’s how you can effectively say no:

1. Say it. Don’t beat around the bush or offer weak excuses or hem and haw.
2. Be assertive and courteous.
3. Understand peoples’ tactics.
4. Set boundaries.
5. Put the question back on the person asking.
6. Be firm.
7. Be selfish.

Is it OK to say no to your boss?

But my point is, you can say “no” to your boss, too. The trick is to provide some sort of justification. No, you don’t have to justify each and every one of your decisions—that’s an unnecessary waste of time and an insult to your integrity. But, “because I said so,” probably won’t make the cut.

What Bosses should never ask employees to do?

7 things a boss should never say to an employee

• “You Must do What I Say because I Pay you” This is the most annoying thing for an employee to hear from their boss.
• “You Should Work Better”
• “It’s Your Problem”
• “I Don’t Care What You Think”
• “You Should Spend More Time at Work”
• “You’re Doing Okay”
• 7. ”You’re lucky to have a job”

How do you stand up to a rude boss?

Here are four things you can do to deal with a rude boss:

1. Ask why. Perhaps the boss has had a bad day, but it’s possible that he is really cross with you.
2. Be positive. The temptation when someone is being rude is to respond in kind, but that is not advisable with your boss.
3. Learn and adapt – to a point.

Do I have the right to say no at work?

In most cases, you are expected to say yes to whatever you are asked to do. However, sometimes it is okay to say no. In fact, sometimes it is a very good idea to say no. Saying yes cements your reputation and helps you get more responsibilities.

How do you say no in a smart way?

Different Ways to Say NO

1. No.
2. Nope.
3. No thanks, I won’t be able to make it.
4. Not this time.
5. No thanks, I have another commitment.
6. Unfortunately, it’s not a good time.
7. Sadly I have something else.
8. Unfortunately not.

How do you say no when asked to come to work?

How to Say ‘No’ When You’re Called into Work out of Hours

1. Don’t give stupid excuses. It’s human nature that, when saying ‘no’ to someone, we feel as though we have to justify ourselves.
2. Stick to your guns.
3. Be confident in yourself and your answer.
4. Offer a rain check.
5. Offer a solution to the problem.
6. Don’t cave to threats.
7. Don’t let it get out of hand.

Can my boss make me do someone else’s job?

So, the short answer is, yes, your employer may assign you tasks not specifically outlined in your job description. Unless you work under a collective bargaining agreement or contract, your employer can legally change your duties. During this time, work tasks sometimes are neglected or delegated to others.