How do you complain about a seller on eBay?
If you have a problem with an item you bought an item on eBay, you can use the Resolution Centre – opens in new window or tab report any issues to the seller….Here’s how to close your request:
- Find your request in the Resolution Centre – opens in new window or tab.
- Select Take action.
- Select Close this request.
Can I report a seller?
You should only report a seller if you think they’re violating our policies, for example: They offer to sell you a listed item outside of eBay. They don’t intend to complete the sale. They sent threatening messages or used abusive or vulgar language.
When should I report a seller on eBay?
You should only report a seller if you think they’re violating our policies. For example: They offer to sell you a listed item outside of eBay. They do not intend to complete the sale.
Can a seller Report a buyer on eBay?
How to report a buyer. You can also report a buyer from your Sold items list – opens in new window or tab. Choose Leave feedback from the dropdown menu next to the item, and then select Report buyer.
What happens if a seller reports you on eBay?
Ok when you are reported to eBay; you have to go through the process of the dispute. It can take some time. Also giving you some time to get the money back. If the buyer makes a complaint to eBay then eBay will send you an alert stating you have to respond to the dispute.
How do I report an eBay seller for not sending an item?
Go to the listing and choose Report item, which you’ll find next to the description and postage and payment options. Select the reason from the dropdown menu, then Continue. On the next page, fill in any extra information, and select Send.
How long does seller have to respond to return request?
You have 3 business days respond to the request and resolve the buyer’s issue. We’ve outlined your response options below. In some cases, we may automatically accept a return request on your behalf. If you’re unable to resolve the issue within this time, the buyer may ask us to step in and help.
What happens if seller does not respond to return request?
If the seller does not provide return shipping, the seller loses the Dispute and you will be refunded. This is an automated service and does not require the frustration of calling Customer Service, which cannot do anything but tell you to open a Dispute.
Can you say no refunds on eBay?
Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.
How long does an eBay buyer have to request a refund?
30 days
How long do you have to dispute on eBay?
The payment dispute could take up to 90 days to be resolved, depending on the payment method or card provider.
How do I send an eBay buyer a return label?
Here’s how to send your own label from the View return details section:
- Select Upload a shipping label and then the upload image icon.
- Choose the label you want to send to your buyer.
- Select your carrier and enter the tracking number.
Who is responsible for return shipping?
Generally, you will be expected to pay return shipping. Even if the item is new and unopened, buyers have learned that if they claim the item is defective, the seller will have to pay return shipping and can’t withhold a restocking fee.