Can I cancel something I bought on eBay?
If you made your purchase within the last hour, you can ask the seller to cancel your order as long as they haven’t sent it yet. Here’s how: Go to Purchase history – opens in new window or tab and find the order you want to cancel. Select the More actions dropdown menu and select Cancel this order.
Why can’t I cancel my eBay order?
If you need to cancel an order, let the seller know as quickly as possible. If the seller has already shipped your order, they won’t be able to cancel it. Keep in mind that if your purchase contains more than one item, the entire order will need to be canceled – you can’t cancel individual items.
Can a buyer request to cancel an eBay transaction?
If a buyer sends you a cancellation request you’ll have 3 days to accept or decline it. If the buyer sends you a message asking you to cancel the order you can cancel it from Seller Hub or from the Sold section in My eBay by following the instructions above.
Is it bad to cancel orders on eBay?
If at all possible, try to avoid canceling a transaction because you don’t have the item to send — it’s considered a transaction defect and may affect your Seller Performance Level. The buyer will still be able to leave you negative or neutral feedback about the transaction.
Can I cancel an order on eBay before paying?
Whether it was an accidental click, an impulse purchase or an eBay auction item you found at a better price, you have the ability to cancel an eBay order before or after you pay for the item. An occasional cancellation will not affect your ability to buy on eBay.
Can you get money back if scammed on eBay?
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.
Will eBay refund your money?
If you haven’t received your item, or the item is not as described, we’ll refund your purchase price plus original shipping on virtually all items. The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com.
How do I get my money from eBay?
Buyers can pay with credit, debit, and gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit. You can access everything you need to sell and get paid on eBay: a single source for fees, customized reports, refunds, simplified protections and dedicated support. Payouts are deposited directly to your bank account.