What to do if a FedEx package is missing?
Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.
Does FedEx text you if you missed a delivery?
FedEx is warning consumers not to fall for a new scam that tries to trick them into opening a text or an email about the status of a delivery. “FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information,” the company said in a statement sent to USA TODAY.
Does FedEx do missed scans?
Packages in the FedEx system receive scans at various points between pickup and delivery. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may be traveling as intended. For further assistance, please contact Customer Serviceat 0120-003200.
Does FedEx send text messages about packages?
FedEx does not request, via unsolicited mail, e-mail or sms messages, payment or personal information in return for goods in transit or in FedEx custody.
Why am I getting a text from FedEx?
Scammers send a text message with a fake shipment tracking code and a link to update your delivery preferences. In this case, the message says it’s from FedEx. But they might use the name of another well-known shipping company, or the good old U.S. Postal Service.
How do you find out what FedEx is sending me?
Contact the FedEx call center 463.3339 (1.800. GoFedEx). Then, you will find that they tell you not only who the package is from, but also where the package is and when it will arrive in your location. So, you do not need to waste your time and energy in order to know everything about the packagethat is sent to you.
Can you track FedEx without a tracking number?
If you don’t have access to a tracking number you can track your shipments online by the reference number assigned to your shipment. You can also use FedEx InSight®to track packages without a tracking number. FedEx InSight® is a value-added service that can provide eligible customers with a new level of visibility.
How do I find out where my package is?
Navigate to www.stamps.com/shipstatus/. Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces. Click on “Check Status”. View the scan history and status information of your package.
How do I track a package if I lost my receipt FedEx?
Customers can also track their shipments by calling 1-800-463-3339, or 1-800-GOFEDEX. If you don’t know your FedEx tracking number, give the customer service agent as much information as possible about your package.
What’s the use of tracking number?
Tracking numbers are numbers assigned to packages when they are shipped. Tracking numbers are useful for knowing the location of time sensitive deliveries. It is a unique ID number or code assigned to a package or parcel.
Is it safe to share tracking number?
Carriers won’t change a consignee unless the person requesting it can prove they are the sender and some won’t change the consignee for any reason. Parcels do go to the wrong place sometimes of course as no delivery company is perfect but giving the tracking number out is not a risky endeavour.