FAQ

Does Value Village wash clothes before selling them?

Does Value Village wash clothes before selling them?

Most thrift stores don’t wash the clothes before selling them. It is the donors’ responsibility to clean them before donating. However, thrift stores usually sort through the merchandise before displaying it and throw out anything that’s stained, has a bad odor, or damaged.

Is Value Village owned by Walmart?

Walmart Canada owns Value Village.

What items does Value Village not accept?

WHAT WE DON’T ACCEPT

  • Appliances (large)
  • Automobile parts.
  • Construction materials.
  • Damaged furniture.
  • Flammable & hazardous materials.
  • Food.
  • Restricted by law. Infant products.
  • Mattresses.

What percentage does Value Village donate to charity?

As consumers, we expect that we’re doing the environment and our local charities a favour. However, a surprising amount of people are unaware that Value Village is a for-profit store. Only donating roughly 17% of their proceeds to charity. Keep in mind that Savers has risen to become a billion dollar company.

Does Value Village give refunds?

Value Village, for example, does offer returns with-in a 7-day time frame along with the receipt and tags for the product purchased. The one mistake we made was not knowing that not all items at Value Village can be returned.

Does Value Village give you money for donations?

Savers / Value Village accepts donations of used goods on behalf of nonprofits, and purchases those goods from the nonprofit, providing them with unrestricted revenue. While donations received at our stores benefit our charity partner, shopping at Savers / Value Village does not directly benefit any nonprofit.”

What items does Salvation Army not take?

Due to recalls or government rules on re-selling, there are certain things The Salvation Army donation center won’t accept, such as particle board furniture, metal desks, TV armoires, and baby items (such as high chairs and car seats). Don’t sweat it, though. You can use an app to sell those things.

Can you return to Value Village without a receipt?

We do not provide cash refunds. Merchandise returns for store credit must be performed within seven (7) days of the original purchase date that is printed on the receipt. Only items originally purchased at Arc’s Value Village Thrift Stores with original tags still attached are eligible for store return & credit.

Does Value Village give tax receipts?

We accept donations of used goods on behalf of our nonprofit partners. If you donated to a nonprofit at one of our locations, you are able to access an electronic copy of our nonprofit partners’ tax receipt below.

What do the different color tags mean at Value Village?

The tags at Value Village are basically a secret sale code. The tags are colour coded to reflect when an item came in and each week a different coloured tag is on sale. Usually, it is announced over the loudspeaker what colour tag is on sale, but the employees are happy to tell you as well.

Can you return things to arc?

If you need to return an item, for whatever reason, please return it to the store where it was purchased within ten days of the purchase date. We will be happy to issue an in-store merchandise credit. We ask that you have your original receipt along with the original tag still attached to the item.

How do I get rid of arcteryx?

You have the option to cancel your order at any stage by contacting Arc’teryx customer service by calling 1.866. 458.2473 before we have sent Your Arc’teryx Order confirmation email.

Can you return arcteryx outlet in store?

Returns Policy Purchases from outlet.arcteryx.com must be returned on the Outlet Returns page. Items may also be brought to your nearest Brand Store where the team can facilitate your return back to our warehouse for processing.

Does arcteryx do free returns?

Yes, Arc’teryx does offer free returns & exchanges.

How fast does arcteryx ship?

ORDER TRACKING Arc’teryx currently offers FREE SHIPPING on all orders. The estimated processing and delivery time using express shipping is approximately 3 – 5 business days.

Does arcteryx do price match?

No, Arc’teryx does not offer price matching.

What is arcteryx return policy?

All we ask is that your current product be returned within 30 days of the original purchase and be in new condition with the original packaging. Refunds may take between 5-7 business days to process once the item has been delivered to our warehouse.

What does ARC teryx warranty?

Arc’teryx is proud of the quality and performance of all our products. Items covered under our Limited Warranty will be replaced or repaired at the discretion of Arc’teryx for the practical product lifespan. Product damaged through wear and tear, misuse, or neglect may be repaired at a reasonable price.

How do I know which arc Teryx model I have?

Arc’teryx products consist of a three part naming scheme:

  1. The first part indicates the range.
  2. The second (2-letter code) describes the characteristics of the particular garment within the range.
  3. The 3rd part indicates the type of garment (Jacket, Hoody, Pants, Gloves, Backpack, etc).
Category: FAQ

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