How do flight attendants deal with challenging passengers?

How do flight attendants deal with challenging passengers?

As part of flight attendant training, cabin crew members are trained to deal with difficult customer situations. The basic principle is to diffuse the situation with as little disturbance to other passengers as possible. “It is important to understand the customer’s behavior and where the annoyance stems from.

How do passengers choose airlines?

The passenger choice factors evident in the literature review include airfares, flight frequency, accessibility, nonstop flights, airline loyalty programs, previous experience at an airport, airport capacity constraints, group travel, aircraft type, and flight time.

How do you meet and greet passengers in a professional manner?

When you greet people in person for the first time—To make a positive first impression when meeting new people, include the following as part of your greeting: a warm smile, an introduction that includes your first and last name, a welcoming comment, direct eye contact and a firm handshake, if appropriate.

What are the main types of on board services offers by airlines on board to guests?

Domestic On Ground Services

• Web Check-in.
• Kiosk Check-in.
• City Check-in.
• Mobile Check-in.

Which is better IndiGo or spicejet?

spicejet is better option than indigo and goair ….. According to my opinion indigo and goair is worst airlines in Service and comfortability as well. Jet airways is best in class.

Is empty water bottle allowed in flight?

Also during heightened security alerts, water bottles are not allowed beyond the security check. But you are allowed to carry an empty bottle and fill it up after the security check. Also you can buy a bottle of water from the shops in the waiting area. Second part of the answer is airline specific.

Is water free at airport?

Considering that it is airport security that prevents passengers from bringing bottled water, it is the responsibility of the Airports Authority of India to ensure availability of safe drinking water to all passengers, free of cost.

What snacks to carry while Travelling?

Indian Snacks to Carry While Travelling Abroad

• Plain Thepla ( Gujarati Recipe)
• Poha Chivda.
• Masala Puri, Masala Puri For Chaat Recipes, Baked Masala Puri.
• Multigrain Methi Thepla.

Can I take fruit on a plane?

In general, there is no limit to the quantity of fresh or dried fruit you can bring through airport security — you can pack as many apples, oranges, bananas or other fresh fruits as you’d like into your allowable carry-on baggage. Whole, unpeeled fruits don’t require any additional wrapping on your behalf.

Can I take cake in hand luggage?

You can carry cakes, fruit, vegetables, sandwiches and all solid foods in your hand luggage. Foods in sauces or with a high liquid content, such as soup, cannot come through security.

What is the 3-1-1 liquid rule?

Each passenger may carry liquids, gels and aerosols in travel-size containers that are 3.4 ounces or100 milliliters. Each passenger is limited to one quart-size bag of liquids, gels and aerosols.

What food can you not bring on a plane?

8 Surprising Foods You Can’t Bring On Airplanes

• Alcoholic beverages over 140 proof. If you’re transporting booze, don’t bring anything over 140 proof, or 70 percent ABV.
• Gravy.
• Creamy cheese.
• Salsa.
• Ice packs, if thawed.
• Cupcakes in a jar.
• Peanut Butter and Nutella.
• Canned Chili (or Soup, or Sauce)