Are Hermes delivering today?

Are Hermes delivering today?

We deliver on Sundays, Mondays – every day of the week. You can send, receive and return your parcel using our couriers, ParcelShops and Lockers: Our network of couriers work 7 days a week – so if you’re expecting a weekend delivery, they’ll bring it to your door.

Is Hermes in the UK?

We’re now the biggest dedicated parcel delivery company in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retail brands including Next, ASOS and John Lewis.

How do I speak to a human at Hermes 2020?

We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.

Where is my Hermes parcel?

To track your parcel, you need to use your myHermes order number. If you are unsure of your order number then please go to the “My Account area”, log in and then click on the “My Orders” tab to find your HRM number. This number can also be found on your confirmation email.

What happens if my Hermes parcel is not delivered?

If we’re still unable to deliver your Parcel, we will return it to the sender’s address provided by you with the Parcel. If this address is incorrect or absent, we may have to dispose of your Parcel.

Will Hermes text me?

The company said: “Hermes will never ask you (eg by email or by telephone or by SMS), to enter or transmit sensitive customer information via the internet. “The payment of our services will be on the spot and in cash. If you receive a payment request via email, please ignore this. In this case it is a phishing attempt.

Can I pick up my parcel from Hermes Depot?

You won’t be able to collect your parcel from your local ParcelShop or Depot, but your courier will make three attempts to deliver your parcel. If you don’t think you’ll be in for the next attempt you can divert your parcel to let your courier to deliver your parcel to a safe place or a neighbour.

Why has my Hermes Parcel been delayed?

Your parcel may not be displayed on the Hermes Mobile App for a number of reasons: Your parcel may not have reached us yet. Your parcel may be still with your retailer or may be in transit to us. We may not be the delivery option for the retailer.

How do I talk to local Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.

How do I complain about Hermes UK?

HERMES COMPLAINTS Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at [email protected]. They will typically address the complaint within the same working day.

Is there a Hermes live chat?

Domestic – UK to UK If you have a question regarding a domestic order, you’ll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.

Are Hermes reliable?

Communication from the delivery company

Rank	Delivery company	NET satisfaction score
1	DPD	86%
2	Amazon	85%
3	DHL	80%
4	Hermes/myHermes	77%

Who is CEO of Hermes UK?

Martijn de Lange

How do I get a refund from Hermes?

If you no longer need to send your parcel, you can cancel your order and request a refund….Please note that to be eligible for a refund you must:

1. Be the contract holder with Hermes International.
2. Have booked the delivery within the last 28 days.
3. Request your refund prior to collection or drop off.

Can you email Hermes?

Our emails will typically come from: @hermes-europe.co.uk. @myhermes.co.uk.