Can you go to FedEx and pick up your package?
FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. You can pick up packages on your schedule at locations that are convenient to where you work or live.
How can I get my package from FedEx?
Where do I pick up my FedEx delivery? chose call Customer Service at 1.800. GoFedEx 1.800.463.3339. If it’s a missed delivery, you’ll need to track your package.
How do I talk to a FedEx customer service representative?
1.800. GoFedEx 1.800. 463.3339 (When prompted, please say “International Services.”)
What to do if FedEx delivers a package that isn’t yours?
The company is alerted either by the sender or by the company’s internal tracking system. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. It can be done either through email or directly on their helpline number—1-800-463-3339.
Is FedEx liable for stolen packages?
FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.
What happens if FedEx lost my package?
You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.
How long until a package is considered lost FedEx?
File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.
At what point is a package considered lost FedEx?
If a package that was en route to a customer goes certifiably missing and has not arrived at their doorstep four or five days after schedule, then it can be officially considered lost. When you suspect your packages as lost, wait it out a maximum of seven days beyond the day of expected delivery.
Does FedEx take pictures of delivered packages?
The carrier will take a photo of your package being delivered so you know exactly where the package was placed. Our researchers then contacted major mail carriers: UPS, FedEx, DHL and the U.S. Postal Service.