How is a complaint dealt with?

How is a complaint dealt with? Try to remain calm when dealing with a complaint – even if the customer becomes irate or confrontational. Your ultimate aim is to turn their negative experience into a positive one, but arguing back will only make the situation worse. Complaints should always be resolved as quickly as possible. […]

Is there sheet music for drums?

Is there sheet music for drums? What is drum notation? Drum notation is different than sheet music, although they look similar and use some of the same concepts. In sheet music, the symbols on the staff correspond to different notes. In drum notation, the symbols represent different parts of the drum set (snare, hi-hat, bass […]

Is the G really silent in Lasagna?

Is the G really silent in Lasagna? “The G isn’t technically silent, as it changes the way the last syllable is pronounced. No, you don’t hear the typical G sound, but “GN” changes the end of the word,” he said on a forum on projectcovo.com. “If the G wasn’t there, we wouldn’t pronounce lasagna like […]

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