Does eBay charge for return shipping?

Does eBay charge for return shipping?

You pay for return shipping if you’re returning the item because you changed your mind, and the seller’s return policy states that buyers are responsible for return shipping.

Are returns on eBay free?

If the buyer is returning an item because it’s damaged, faulty, or didn’t match your listing description, the eBay Money Back Guarantee allows them to return it for free. That means that you’ll need to accept the return and cover the cost of return shipping, even if you don’t normally offer returns.

How do I return something on eBay?

How do I return an item?

1. To start a return, find the item in the purchase history section of My eBay.
2. Select the reason for the return.
3. The seller is notified of your return request and will send you a return shipping label if they are paying for the return.
4. Next, pack the item carefully.
5. Tracking your return package:

Can I return an item on eBay if it says no returns?

Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.

Is it better to offer returns on eBay?

Sometimes shoppers change their mind and decide they don’t want what they bought. Accepting a return, in that case, depends on the seller’s stated return policy. If sellers offer returns within a certain time period, then it’s reasonable for a buyer to make a request.

How do I stop eBay returns?

1. Have A Clear eBay Return Policy.
2. Have Accurate Information In Your Listings.
3. Provide Detailed Photographs.
4. Have Solid Terms & Conditions.
5. When Creating Your eBay Listing, Add In “Sold As-Is, No Returns.”
6. If You Have A Return Request, Get Info From The Buyer & Call eBay.
7. Insure All Items Before Shipping In Case Of Damage.

What does it mean no returns but backed by eBay?

eBay Money Back Guarantee policy

Who pays for Ebay return label?

seller

Why did Ebay automatically approve a return?

If you offer a returns policy, we want to ensure that the return process goes as smoothly and quickly as possible. If a buyer requests a return because they don’t want an item anymore and the request meets your returns policy, the request will be automatically accepted.

Does Ebay have return policy?

If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to return it, you can ask the seller if they’ll accept a return. To improve your help experience, please sign in to your account.

Does eBay money back guarantee cover stolen packages?

If something’s gone wrong with your order, the first step is to let the seller know there’s a problem. If your item has gone missing, or if it’s damaged or faulty, most sellers are happy to work with you to resolve the issue. Either way, you’re covered by the eBay Money Back Guarantee.

How long do refunds from eBay take?

Get your refund It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. You can check on your refund in your Purchase history – opens in new window or tab.

Do eBay refunds go to PayPal?

You need to open a PayPal account – using the SAME email address and attach the SAME debit card to the account. Then when you get the refund, the money will go to your PayPal account. If you want to transfer it back TO your bank account – you have to register your bank account details with PayPal.

Does Cancelling an eBay order refund?

If a buyer asks you to cancel an order, they’ll need to send you a cancellation request. If you approve it and the buyer has already paid for the item, you have 10 days to refund them. If you haven’t refunded them within 10 days, they can file a claim through the eBay Money Back Guarantee.

What happens if you decline a cancellation on eBay?

Accepting or declining your cancellation request The seller can either accept or decline your cancellation request. If the seller agrees to cancel the order, your refund will be processed automatically if you used eBay checkout to pay for the item.

What happens if seller cancels eBay order?

What happens after an order is canceled? If you’re a managed payments seller, or if the buyer paid using PayPal, a full refund will be issued automatically. If the buyer used another payment method, the order will cancel automatically but you’ll need to manually issue a full refund to the buyer.