Does FedEx inspect packages?
FedEx, UPS, and DHL all specify in their terms of service that they reserve the right to open and inspect any package at their own discretion.
What does FedEx do when they lose your package?
FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content. You’ll need your FedEx tracking number as well as supporting documents to file your claim online.
Do FedEx packages go through customs?
FedEx provides standard customs clearance at no extra charge for import shipments. When you ship using FedEx Express services, expert customs brokerage is included (some restrictions apply). FedEx customs brokerage services include: Duty and tax calculation.
Where did FedEx deliver my package?
With your tracking number, you can access the delivery city and signature information by clicking on the ‘Track’ button on fedex.com/ae. If you need further detailed delivery information, please call FedEx Customer Service at 800 FedEx (800 33339).
Is it illegal to keep a misdelivered package?
By law, you may keep the merchandise and consider it a gift. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. This seems to say that it comes down to whom it is addressed to. As long as the merchandise is addressed to you, you may keep it.
What to do if a package is left at the wrong address?
When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.
What do I do with UPS misdelivered package?
call the rightful recipient and tell them you have it. call UPS and tell them it was misdelivered, and they will either pick it up and take it to the correct address, or ask you to drop it off at the closest UPS station.
Who is liable for a lost package?
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.
Why does ups keep losing my packages?
It may have been placed in the wrong truck or its still at the hub awaiting departure. Many times when the packages are mishandled (physical damage or improperly packaged) it causes a delay in your delivery.
Where do lost UPS packages go?
The aircraft takes the packages to a regional airport hub. The packages are scanned again, and packages going to a similar area are sent by truck to a regional sorting facility. From there, UPS employees scan each package with a small handheld computer and place it on a specific truck.