How do I contact iTunes about unauthorized charges?

How do I contact iTunes about unauthorized charges?

Report an unknown transaction or dispute a charge

1. On your iPhone, open the Wallet app and tap Apple Card.
2. Scroll down and tap the transaction that you want to report.
3. Tap the transaction again, then tap Report an Issue.
4. Choose the type of issue that you want to report.

How do I stop iTunes from charging my credit card?

Enter your password, click on Payment Information, scroll down and click on “Manage” under Subscriptions. If you have multiple subscriptions, select the one for Apple Music and toggle the Automatic Renewal option to “off.”

Does Apple refund unauthorized purchases?

Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.

How can I contact Apple legally?

For inquiries related to law enforcement legal process, please contact: [email protected].

How do I file a claim against Apple?

Here’s how:

1. From the settlement page, click Claim Form Online.
2. Find your iPhone’s serial number under Settings > General > About > Serial Number.
3. If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.

Can I chat with Apple support online?

To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.

How do I get a refund for unauthorized purchase Apple?

How to request a refund

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. Tap or click “I’d like to.”
4. Choose “Request a refund.”
5. Choose the reason why you want a refund, then choose Next.
6. Choose the item or items that you bought, then choose Submit.

How do I get a refund on an unauthorized purchase?

How to get a refund for unauthorized charges made by your kid

1. Contact the merchant.
2. Dispute the charges with your credit card issuer.
3. File a complaint with the FTC.

Can you dispute a non refundable charge?

So, can cardholders file chargebacks for “non-refundable” credit card deposits? Yes, they can. As with any chargeback, providing there is a valid claim to a refund, the cardholder has the right to dispute a transaction. The merchant is unable or refuses to provide products or services related to this deposit.

What can I do about unauthorized charges on my debit card?

Report a suspicious charge or debit immediately Contact your bank or card provider immediately if you suspect an unauthorized debit or charge. If a thief charges items to your account, you should cancel the card and have it replaced before more transactions come through.

What happens if you dispute a charge on your debit card?

Disputing a debit card charge involves contacting your bank and asking it to cancel the error, which restores your balance to its previous level. The bank’s final decision can take up to 10 business days.

How do you fight unauthorized charges?

Consumers can dispute fraudulent charges on their bill by calling their issuer. This is typically a quick process where the issuer will cancel the credit card in question and reissue a new one. You also have the right to dispute a credit card charge for a purchase you willingly made.