How do I contact LYFT by phone?

No problem. Call 631-201-LYFT ( to request a ride directly from a Lyft agent — no app needed. Agents are available Monday to Friday, 8 AM — 8 PM EST.

How do I report an unsafe Lyft driver?

All you need to do is navigate to your ride history, choose the desired ride, and submit your complaint directly through the app. If you choose to utilize Uber or Lyft’s websites to make a report, there is a form you can fill out with all the information about the incident.

How do I contact LYFT in emergency?

Now you can access 911 from your Lyft Driver app. Get help fast by tapping the ^ and selecting Emergency assistance….How it works

When online, tap Emergency assistance from the ^ in the top-right corner.
Tap Call 911.
Return to your app to tell the 911 dispatcher your location and vehicle info.

Why doesn’t LYFT have a phone number?

Let’s get this out of the way now: There is no direct phone number for Lyft. That is, you can’t call Lyft using your phone. They can call you, however, provided you give them your number. However, according to the Lyft blog, they also offer phone support for help with issues related to a specific ride.

How do I complain to LYFT?

Submit a ride complaint through the Lyft app. Select the “Ride history” option, then locate the ride in question and tap on it. Scroll down to the bottom of the ride information page, tap the button marked either “Get help” or “Request Review,” and follow the on-screen instructions to submit your complaint.

Is LYFT felony friendly?

Currently, Lyft & UBER accept about 10-15% of applicants with a past felony conviction. That is one out of 10-12 people that can get a great paying job in the fast growing industry. However, 90% of applicants never take the necessary steps to apply. They fill out the initial application, but never finish it.

How do I get a refund for Cancelled LYFT?

Simply use the app’s ‘Ride History’ tab.

Open the app and tap the menu icon in the top left corner.
Tap ‘Ride history’
Select the ride with the fee.
Scroll down, then tap ‘Get help’
If needed, we’ll ask for a brief description of what happened and review the ride.

How do I get my money back from LYFT?

In most cases, you’ll receive ride credit or a discount for future rides. As for damage fees, Lyft notifies passengers via the app and email for updates on their receipt. You can reply to the email and explain your side of the story to try and dispute the charge. The service will then investigate the matter.

What happens if you cancel a scheduled LYFT?

You will be charged a $10 cancellation fee if you cancel a scheduled ride within 30 minutes of the pickup. If you schedule a Lyft ride and need to cancel it, make sure to cancel it more than 30 minutes before the scheduled pickup time, or you’ll receive a steep cancellation fee of $10.

Does LYFT charge you for Cancelling a ride?

If you change your mind after booking a Lyft, you can cancel a Lyft ride, but you have to do so within two minutes if you want to avoid a fee. You can schedule a Lyft ride up to a week and then cancel the ride at no charge, if you cancel before you’re matched with a driver.

What happens if you dont pay LYFT?

What if you have no money in your card and you request a Lyft? When you request a ride on Lyft or Uber, the system immediately attempts to charge your card before seeking the nearest driver. If the charge is declined, it asks you to select a different card.

Can you get a LYFT with no money on card?

No. Rideshare Transportation with Uber or Lyft is transaction-free, meaning drivers to not have to deal with cash or credit cards.

Why did LYFT charge me for a ride I didn’t take?

Temporary authorization: When you check your bank account or card statement, you may see pending payment authorizations for one ride, multiple rides, or canceled rides. An extra pending transaction on your bank statement is likely a temporary authorization.

Can a Lyft driver refuse a ride?

Drivers are considered independent contractors, meaning they can accept or reject as many rides as they like without consequence. If your rating is below a 4.65, you can almost guarantee that I will not accept your ride request.

Can LYFT fire you for low acceptance rate?

Actually, Uber and Lyft don’t explicitly state that a driver can be deactivated for a low acceptance rate… When you don’t accept a ride, Uber will put you in “time-out” for 2-30 minutes depending on your city. This means you won’t be able to accept any rides.

Do Lyft drivers get paid for waiting?

Yes, Lyft and Uber charge passengers and pay drivers for the time a trip takes as well as mileage. It’s relatively rare, at least in my experience, for passengers to ask a driver to wait more than a minute or two for a stop on the way to their destination.

What percentage of LYFT fare goes to driver?

20%

Can you make 2000 a week with Lyft?

Here are some tips which can help you achieve the goal of $2,000 Uber and Lyft earning: Number of Hours: If you want to earn good money, you have to put in lot of time. It is not easy.

Do Lyft drivers know destination before accepting?

Only “select” (Lyft doesn’t divulge much more on who is selected beyond drivers in certain cities with high acceptance rates) drivers have a “Destination on Accept” feature which tells them which direction they’ll be headed and estimated trip time before officially accepting the trip.

Do you sit in the front or back of LYFT?

Do I Have to Sit Up Front, or Can I Chill in the Back? It’s your ride, so set the tone depending on how you feel. If you want to hop in the backseat, put on your headphones, and not say a word, that’s no big deal — there’s no need to sit in the front seat and chat.

How far will LYFT drive you?

100 miles

How do I call LYFT for a ride?

Riders or their loved ones can call 631-201-LYFT using a cell phone and book a ride with a Lyft agent. A driver will arrive in minutes. Agents are available Monday to Friday, 8 AM — 8 PM EST. A price is provided upfront and paid by debit or credit card over the phone.

How long will LYFT wait at a stop?

10 minutes