How do I find out my EA password?
Go to the EA Help login. Click Forgot Your Password? to reset your password. Enter your email or EA Account ID.
How do you find out your EA email and password?
Click on your EA ID at the bottom of the client. Click EA Account & Billing. A browser window will open with a page for My Account. On the About Me tab, you’ll see a preview of your email address with asterisks.
How do I change my EA account password?
Clicking the “can’t access your account?” / “Forgot your password?” hyperlinks will open a new window in your web browser asking you to enter in the first box either the email address associated with your Origin/EA account or the ID (name) you use.
How do I sign into my EA account?
On EA Help
- Click Log In at the top of this page, or any page on help.ea.com.
- Choose the option to sign in using your platform credentials.
- Fill in the login details from your platform in the pop-up.
- All set! Your accounts are linked.
How do I get my EA backup code?
Origin Backup Codes
- Go to https://myaccount.ea.com/cp-ui/security/index.
- Click on the point “Security”
- Click on „View“ backup codes.
- Copy the backup codes 1,2 and 3 into the fields while placing your order. If you have already used one of them, you can also create new codes with the corresponding button.
Why do I keep getting EA Security Code emails?
The whole purpose of the Login Verification codes is to keep your account secure. You get a code everytime you try to access your account. If you are getting them randomly, there is a chance someone might be trying to login to your account and you are getting the codes required.
How do I get backup codes for FIFA?
How to Get FIFA Backup Code While Placing Your Order
- Go to https://myaccount.ea.com/cp-ui/security/index.
- Click the button “Security”, you will see Backup Codes “View” on the lower right corner, and then click this button.
- Copy the backup codes (Black) into the blank fields while placing your order.
How do I make my EA account secure?
This process can take a little time, but it’s important to keep your account secure and in your control.
- Create a strong, unique password.
- Use EA Login Verification for extra protection on certain EA services.
- Use trusted devices.
- Mind where you play.
- Add a secondary email to your EA Account.
How do I recover my hacked EA account?
If you think your account may have been hacked but you can still access it, try to secure your account with these steps.
- Clear your browser cache.
- Reset your EA Account password.
- Reset the password for the email address you use on your EA Account.
- Turn on Login Verification as an extra security step.
What are the requirements for EA password?
Your password needs to be between 8 and 16 alphanumeric characters, and needs to include one lower case letter, one upper case letter and a number. Alphanumeric characters only, no special characters.
How do you connect EA?
How do I attach a file?
- When you’re logged into EA Help, click Accounts then My Cases.
- Click on the open case you want to attach your file to.
- Click Attach files…
- Find the file you want to attach and click Open.
How do I submit EA tickets?
When you’re logged into EA Help, click Accounts then My Cases. Click on the open case you want to attach your file to. Find the file you want to attach and click Open….If it’s a text file and is bigger than 5MB, try compressing it:
- Right-click on the file.
- Choose Send to.
- Click on Compressed (zipped) folder.
How do you attach proof of purchase to EA?
Make sure the following information is clearly visible:
- Product Code (if you got one).
- Description or name of product you purchased.
- Confirmation number for the purchase.
- Email address (if possible).
- Username.
- Date and time of the purchase.
- Price paid.
How do I submit a case to EA?
Re: How do I open a case?
- Click on the following link: https://help.ea.com/contact-us.
- Make sure you are logged in (top right corner)
- Click on the blue button “Contact a Game Advisor”
- Enter the name of your game or product (or “Origin” for account-related issues) and click “Find Solutions”
How long does it take EA to respond to a case?
Depending on how busy the lines are you can expect a callback or chat within an hour or so and for TOS the time frame is generally 72 hours.
How do I chat with EA support?
Call, chat, or email us
- Click Contact Us.
- Pick the game or product you need help with.
- Pick the platform that you play on.
- Choose the Topic you need help with.
- Select your Issue.
- Click Select contact option.
- If you’re not already signed in to your EA Account, you can sign in here.
How do I check my EA cases?
EA Help case information:
- Login to your account at help.ea.com.
- Click Accounts, then My Cases.
- Click on a case to view more information about it.
What does resume case mean EA?
Community Manager. Next EA Post ↓ Hi @ArcticWolf017, When you resume your case, it sends the ticket to the support team as you’re ready to continue with it.
How do I delete an EA Help case?
Re: EA Help Cases While it’s not possible to delete previous cases, you can set cases as Resolved if you’re done with the request. To do that, just click on any open case and click on the Resolve button.