How do you respond to reviewer comments?

Response: Agree. I/We have, accordingly, done/revised/changed/modified…..to emphasize this point. [Discuss the changes made, providing the necessary explanation/clarification. Mention exactly where in the revised manuscript this change can be found – page number, paragraph, and line.]

How do I disagree with reviewer comments?

It is absolutely fine to disagree with a reviewer’s comment. You can send a point-by-point response to the editor explaining why you disagree with the reviewer’s suggestion. Make sure your response is backed by supporting evidence. If your viewpoint is justified, the editor will definitely consider it.

How do you write a good product review example?

Share your experiences with the product. List real pros and cons of the product. Tell the readers if a product is aimed at them [who the target users/buyers are]. Rule if the product is of the highest quality and whether it’s simply worth buying.

How do you ask customers for reviews?

How to ask customers for reviews

In person.
Over the phone (or via text)
Through your website (ideally, a reviews page)
Via email (email blast, personal email, company email, email signatures)
Via social media (direct message or post)
Via thank you pages.
On receipts/invoices.

How do I get more positive reviews?

How to Get Good Reviews

Create different spaces to leave reviews.
Optimize your content.
Create incentives.
Meet customers where they are.
Respond to every review — even negative ones.
Share positive customer reviews you’ve already received.
Give your customers a positive review first.
Host an event.

How do you encourage customers to leave reviews?

How to Ask Customers for Reviews: 12 Proven Ways to Get Your Customers to Write Reviews

Start By Just Asking.
Create a Process for Asking for Reviews.
Automate the Ask.
When Making the Ask, Target Satisfied Customers.
Personalize the Ask.
Explain Why Reviews Are Important.
Make Writing a Review as Simple as Possible.

How do you ask for a 5 star review?

When Asking For A Review, Here’s What You Need To Know

Always get permission before sending a review request.
Ask at the peak of your customer’s happiness with your service.
Let your customer know that you’re asking for a “favor”
Let your customer know how long this will take.

How do you ask for free products to review?

How to Approach Brands for Freebies

Don’t ask for free product as a “favor.”
Avoid making your first contact with a brand a request for free product.
Be able to explain why a brand should give you product for review.
Don’t ask a brand for their entire product lineup as a “sample.”
If you approach a brand, then they have the right to follow up.

How do I give a rating?

Add a rating or review

On your computer, open Google Maps and make sure you’re signed in.
Search for a place.
On the left, scroll down and click Write a review.
In the window that appears, click the stars to score the place. You can also write a review.

Why can’t I leave reviews on Google?

A Google review not showing up could be due to changes or issues with a GMB listing. In some cases, you can make the necessary changes yourself to remedy the situation. However, there are some scenarios where reviews don’t appear because of internal changes within the GMB platform.

How do you encourage customers?

7 Tricks to Convince the Client to Buy

Be natural and do not use scripts.
Ask about the clients’ well-being.
Use names while talking with a client.
Prove that your products are better than those offered by competitors.
Keep initiating further conversation.
Specify the positive characteristics of the customer.
Act on emotions.

Is it illegal to pay for reviews?

This means paid testimonials are illegal unless; the company or person giving the testimonials clearly states they are being paid and the statement is still true and accurate.

Is writing fake reviews illegal?

Section 5 of the FTC Act 15 U.S. Code § 45 makes fake testimonials illegal. The FTC considers your review to be fake if it is not based on the experience of a real customer. As long as the review clearly shows that the customer was influenced by money, publicity, or a gift, you are allowed to post those reviews.

What are the possible consequences of fake reviews?

Online review sites like Yelp, Google, and Tripadvisor have systems in place for spotting reviews written by someone hired or paid by a business. Fake online reviews can also result in your business listing or page being banned or suspended. This, in turn, can lead to a dip in your search rankings.

Can Google detect fake reviews?

If a businesses or an SEO company think that faking a glowing review is the key to successfully improving your reviews, Google’s here to let them know they’re wrong. More than ever Google knows the difference between a review that’s real and one that’s not, a post that’s authentic and one that’s a fake.

How do I get rid of fake reviews on Google?

There are a couple of ways to get rid of those pesky fake reviews. Go to the review on Google Maps. Click on the three vertical dots in the top right of the review (see image), and then click “Flag as inappropriate.” DO NOT CHOOSE THIS UNLESS YOU ARE SURE IT IS FAKE.

Can you contact a Google reviewer?

No you cannot contact a reviewer, and at the moment a reviewer is not notified of a response either.

How do I report fake reviews?

How to report a fake review to Google Small Business Support

Go to the reviews section.
Click the home menu then navigate to ‘support’.
Choose whether you’d like to make contact by phone or email.
Next, you’ll be asked to provide some information.
Review the information you’ve provided then click ‘Submit’.

Is it illegal to delete bad reviews?

File a Legal Removal Request for the Bad Review of Your Business. There’s one final option that exists to remove negative Google reviews of your company, but it will only apply to a limited number of cases. Google allows individuals to formally request content be removed if it’s illegal.

Do companies post fake reviews?

National studies have found that many consumers check online reviews before making a purchase. However, some businesses take it a step further by having consumers post fake online reviews or paying bloggers to complete this work for them. In some instances, such posts may be illegal.

What happens when you report a Google review?

If a review contains “obscene, profane or offensive language,” Google will remove it, even if it is an otherwise legitimate review. That means if the language is offensive, it doesn’t matter if the negative review is fake or real—it’s a violation. Google employees use their discretion to decide what crosses the line.

Can you be sued for leaving a bad review?

If a customer posts a review that is factually inaccurate or contains accusations about your business that are untrue, you may have grounds to sue the online reviewer for defamation.

Can you disable Google reviews?

Answer. Unfortunately, you can’t turn off or disable reviews on your Google My Business profile without permanently closing it. In rare cases, Google may turn off the reviews temporarily: if they are triggered by a public backlash due to a media report or social media.

How do you handle negative reviews?

Tips to deal with negative online reviews

1 – Respond promptly.
2 – Be polite and professional.
3 – Take the issue offline.
4 – Request that fake or misleading reviews be removed.
5 – Encourage your customers to write a review.

How do you deal with negative customers?

How to Respond to Negative Feedback

Step #1. Address the customer by name.
Step #2. Apologize to the customer.
Step #3. Sympathize with customer’s problem.
Step #4. State you’re solving the problem.
Step #5. Offer a gift.
Step #6. Ask the customer to change the review.
Step #7. Put up with negative reviews.