What equipment do I return when I cancel DirecTV?
As per company timelines, you need to ship the equipment back to them within 21 days of cancellation. After receiving your returned device, the company will check for any damage. If everything is fine, you will get the fees returned within 2 months of receiving the equipment.
How do I get a return label from DirecTV?
Go to the DIRECTV recycling site to print a shipping label so you can mail the equipment to Goodwill at no cost to you. Go to Sustainable Electronics Recycling International (SERI) or Earth911 Recycling Center Directory to find a recycling site near you.
What equipment do you have to return to DirecTV?
If you’re wondering about whether you have to return a DIRECTV receiver box, it all depends upon your account. DIRECTV offers two types of accounts, residential and commercial. Simply put, most DIRECTV receivers used in residential accounts are leased. This means the receiver must be returned once the contract is up.
Do you have to return remotes to DirecTV?
While I know cable companies reuse their remotes when you cancel service or swap boxes (and I’ve seen some grungy cable remotes), DirecTV doesn’t. If you still have a use for the remote, keep it. If not, return it.
Do I need to return my old DirecTV receiver?
If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT. If the equipment is not returned within 21 days from the date the account is changed or canceled, it will result in an equipment charge.
What do I do with my DirecTV dish after cancellation?
Recycle Through DirecTV If you throw out the dish or send it off to a recycling center, you are liable for the cost of the dish. Always call on the status of your account first. If you own the dish, contact DirecTV or your provider about its recycling program. The company may take back the dish for repurposing.
How do I get rid of my old DirecTV satellite dish?
Yes. It’s a great thing DirecTV now has a recycling program in partnership with Goodwill Denver’s Good Electronics program. You can visit their recycling site, drop them off at any Best Buy, or mail-in services with United Parcel Service for a fee.
Are old DirecTV boxes worth anything?
In some cases, a perfectly good receiver or DVR (like a DIRECTV H21 or HR20) will be yours to keep because it’s too old to refurbish. At that point you should feel comfortable selling it at a fair price, since there’s nothing wrong with it and it can still be used in any current system.
Are old DirecTV dishes worth anything?
Old DirecTV dishes aren’t worth much if they are worth anything at all beyond steel recycling.
Do I have to recycle my DirecTV equipment?
And it’s not just for your DIRECTV equipment. We’ll take just about any unused electronic devices, up to four pieces. You send them to us and we’ll responsibly recycle them. To find out more about recycling your other used devices and electronics go to directv.com/recycle.
What happens when you cancel DirecTV?
If you cancel your service or if we deactivated your account because you didn’t maintain the minimum programming requirements, you’ll have to pay a deactivation fee. Under the terms of the DIRECTV Customer Agreement, we’ll bill all outstanding charges to the payment method on file when you cancel DIRECTV® service.
Do I have to return my AT modem?
Return your equipment at no cost to you within 21 days to avoid a $150 charge. Take original Wi-Fi Gateway and power cord to nearest The UPS Store. Bring your AT account number located on your packing slip. Please do not return other devices.
Can I return ATT modem to store?
skeeterintexas. DO NOT TAKE IT TO AN AT STORE. Equipment must be returned through UPS. If you have cancelled your account, you should have received instructions on how to return the equipment.
Can I return ATT equipment late?
Return of Equipment. If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. We may retain any advance payment or deposit, or portion thereof that previously had not been refunded, if you fail to return the Equipment within this time period.
How do I return DirecTV Equipment 2020?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
How do I get a return label from AT?
Locate the pre-paid return label that came with the original shipment and affix to box. If you cannot locate the prepaid label, contact customer care at 1-800-331-0500 and a representative will be happy to assist you.
How do I cancel my AT service?
If you cancel after 14 days and are subject to a term commitment, you must pay service fees and other charges incurred, including an ETF. To cancel service: Be sure that the account owner calls us at 800.288. 2020.