What impact does workplace violence have on nurses other clinical staff and the organization as a whole?
Like workplace violence, disrespect for nurses can have personal and professional impacts. Persistent experience of disrespect may lead to fear, anger, humiliation and lowered job satisfaction, reduced work performance, turnover intentions and actual turnover, insomnia and hypertension [43, 55].
What are the effects of workplace violence?
The Consequences of Workplace Violence Occupational violence has been associated with reduced productivity, increased turnover, absenteeism, counselling costs, decreased staff morale, and reduced quality of life. Another consequence of the abuse is deteriorating quality of patient care.
How do nurses deal with violent patients?
Since most patients that arrive at the hospital are fearful or anxious, it is not uncommon for some patients to utilize anger or aggression as a coping mechanism. Therefore, nurses should utilize active listening as a tool to help comfort and reassure patients that they are invested in their safety and recovery.
Are nurses allowed to defend themselves?
You are permitted to use the force that is reasonably necessary to keep yourself from being harmed… but NO MORE than the force that is reasonably necessary to keep yourself from being harmed.
How can nurses protect themselves from workplace violence?
Nurses working in at-risk areas should undergo mandatory de-escalation training as required in some states, such as California, to head-off those people who may be exhibiting signs of violence. When staff is trained in what to look out for, or how to communicate in a non-threatening manner, outcomes are improved.
How many nurses are assaulted each year?
Data obtained from nurses (RNs/LPNs) in a major population-based study showed a rate of physical assaults at 13.2 per 100 nurses per year and at a rate of 38.8 per 100 nurses per year for non-physical violent events (threat, sexual harassment, verbal abuse) (Nachreiner, N.M. et al., 2007).
Can a nurse sue a patient for injury?
Based on the evidence of either negligence or a breach of the duty of care, the nurse may have one or more individuals or entities to sue. For a patient that attacks and injures the nurse, he or she can sue the patient and either obtain awards through insurance or by a direct attack on the person.
What are four risk factors for encountering violence at work quizlet?
Any physical assault, threatening behavior, or verbal abuse occurring in the work setting….FBI reports these risk factors:
- Working late night or early morning.
- Exchanging money with public.
- Working alone or small groups.
- Uncontrolled access to workplace.
- Areas of consistent problems.
Which of the following describes workplace violence?
Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide.
What is aggressive behavior in the workplace?
One important domain to understand aggression is in the workplace. Workplace aggression is considered a specific type of counterproductive work behavior (CWB) and is defined as “any act of aggression, physical assault, threatening or coercive behavior that causes physical or emotional harm in a work setting.”