What is call center Jobs description?

Call Center Agent Job Responsibilities: Obtains client information by answering telephone calls; interviewing clients; verifying information. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems.

What skills do you need to work at a call center?

7 Important Call Center Skills Every Agent Should Have

Clarity in Communicating. Keeping conversations clear and productive helps both in resolving customers’ issues as well as making a good impression.
Technical Proficiency and Understanding in/of Products/Services.
Patience.
Empathy.
Problem-Solving and Flexibility.

What should I say in a call center interview?

Classic call centre interview questions include:

do you have any experience in a call centre?
why do you want to work for us as a customer service advisor?
do you enjoy communicating with people?
how would you deal with an irate customer on the phone?
how would you tell a customer something that they will not like?

What are some weakness of a person?

List of Weaknesses

Not taking criticism well.
Impatient.
Lazy.
Easily bored.
Procrastinate.
Persistent.
Takes things personally.
Strong willed.

What are your skills and abilities?

The top ten skills graduate recruiters want

Commercial awareness (or business acumen) This is about knowing how a business or industry works and what makes a company tick.
Communication.
Teamwork.
Problem solving.
Leadership.
Organisation.
Perseverance and motivation.
Ability to work under pressure.

How do I write about my skills?

How to List Skills on a Resume

Keep your resume skills relevant to the job you’re targeting.
Include key skills in a separate skills section.
Add your work-related skills in the professional experience section.
Weave the most relevant skills into your resume profile.
5. Make sure to add the most in-demand skills.