What is change management literature?
This paper presents a literature review on change management. Change management has been defined as ‘the process of continually renewing an organisation’s direction, structure, and capabilities to serve the ever-changing needs of external and internal customers (Moran & Brightman 2000).
What is a change management approach?
Definition of Change Management Change management is a systematic approach that includes dealing with the transition or transformation of organizational goals, core values, processes or technologies.
What are the components of change management?
To that end, let’s take a look at the key components that make up a successful change management approach:
- Readiness Assessments.
- Communication Planning.
- Sponsorship Roadmaps.
- Training.
- Resistance Management.
- Ongoing Employee Feedback.
- Change Reinforcement.
- Results Management.
What is a positive function of resistance?
According to this definition, resistance has three positive functions: (1) Resistance as a symptom similar to a pain signals that there is something wrong and warns people to attend to the problems behind it. (2) It serves to manage or control the distress coming from change.
What are the potential consequences of an organization being resistance to change?
Disruptive Work Environment Employees resisting changes may have conflicts with management staff over the changes. They may spread the same negativity among their co-workers, encouraging them to act in a similar manner, which in turn causes greater unrest among staff.
Why is change management difficult?
People resist change because they believe they will lose something of value or fear they will not be able to adapt to the new ways. When the organizational change goes wrong it’s often because it’s being treated purely as an implementation of a new process.
What is the hard side of change management?
When the authors studied change initiatives at 225 companies, they found a consistent correlation between the outcomes of change programs (success versus failure) and four hard factors, which they called DICE: project duration, particularly the time between project reviews; integrity of performance, or the capabilities …
What is the first step of change management?
For example, the first step in managing change is building awareness around the need for change and creating a desire among employees. Therefore, initial communications are typically designed to create awareness around the business reasons for change and the risk of not changing.
What is change process?
Most Change Management Models provide a supporting process that can apply to your organization or personal growth. Change Management Processes include a sequence of steps or activities that move a change from inception to delivery. Change Management Plans are developed to support a project to deliver a change.