What is equivalent occupancy?
Equivalent Occupancy = Current Occupancy % X Rack rate – Marginal Cost / Rack Rate X (1 – Discount %) – Marginal Cost. Equivalent Occupancy = Current Occupancy % X Current Contribution Margin / New Contribution Margin.
What is occupancy in front office?
Occupancy Percentage is the most commonly used operating ratio in the hotel front office, The Occupancy percentage indicates the proportion of rooms either sold or occupied to the number of rooms available for the selected date or period.
How do you calculate occupancy?
Occupancy rate is the percentage of occupied rooms in your property at a given time. It is one of the most high-level indicators of success and is calculated by dividing the total number of rooms occupied, by the total number of rooms available, times 100, creating a percentage such as 75% occupancy.
How do you calculate ADR?
Calculating the Average Daily Rate (ADR) The average daily rate is calculated by taking the average revenue earned from rooms and dividing it by the number of rooms sold. It excludes complimentary rooms and rooms occupied by staff.
What is RevPAR formula?
RevPAR is calculated by multiplying a hotel’s average daily room rate by its occupancy rate. RevPAR is also calculated by dividing total room revenue by the total number of rooms available in the period being measured. RevPAR reflects a property’s ability to fill its available rooms at an average rate.
What is the difference between ADR and RevPAR?
Although ADR measures the effectiveness of rooms rate management, RevPAR reflects how rate and inventory interact to generate rooms revenue. Both RevPAR and ADR reflect only top-line results and are circumscribed to the rooms department.
What is a good RevPAR?
If your property’s RevPAR index is less than 100, it means your fair share is less than market average. While, if RevPAR index is more than 100, your property’s share is better than your compset.
Can RevPAR be higher than ADR?
RevPAR vs ADR? Revenue per available room is a better measure of success than ADR is. This is because ADR does not take into account occupancy. You could charge $1000 per night for your hotel rooms (ADR = $1000) but if you only sell 1 room-night a year you haven’t been very successful.
What is RevPAR index?
RevPar Index, is a measure that originates from RevPar. It focusses on comparing your hotels RevPar with the RevPar of the hotels in your competitive set. The RevPar Index is able to show you what your variance is relative to your competitors and what the gap itself is worth.
Why is RevPAR so important?
RevPAR is used to assess a hotel’s ability to fill its available rooms at an average rate. If a property’s RevPAR increases, that means the average room rate or occupancy rate is increasing. RevPAR is important because it helps hoteliers measure the overall success of their hotel.
How do you calculate RevPAR index?
To calculate the index you need to divide your RevPAR with the aggregated group of hotels’ RevPAR and multiply it by 100. So, if your hotel’s RevPAR is $70 and the groups is $50 your RevPAR index will be 140 and you’ll be easily getting more than your expected market share.
What is occupancy index?
Occupancy Index – The measure of your property occupancy percentage compared to the occupancy percentage of your competitive set.
What is a good occupancy rate?
What is the average hotel occupancy rate? For the most part, between 2015 and 2019, global hotel occupancy rates have remained between 50% and 80%, with peaks and troughs in line with seasonality.
What is bed occupancy rate?
The occupancy rate is calculated as the number of beds effectively occupied (bed-days) for curative care (HC. 1 in SHA classification) divided by the number of beds available for curative care multiplied by 365 days, with the ratio multiplied by 100.
How is occupancy calculated in BPO?
Utilization rate, also known as call center occupancy, is measured as: Handle time (talk time + after call work time) / time signed into a queue. This metric is expressed as a percentage and tells you the amount of time that work is being performed in support of the call center’s queue.
What is BPO shrinkage?
Call center shrinkage is the number of agents actively taking calls divided by the number of agents who are not available for any reason. Those reasons can include: External Shrinkage Factors: Holidays & vacations.
What is the formula for shrinkage?
Shrinkage is another way of expressing what used to be called Utilisation. Utilisation is simply the number of hours that employees are available to work on their primary task (measured hours), divided by the total paid hours. So a Shrinkage Figure of 30% equates to a Utilisation figure of 70%.
What is BPO attrition?
What Is Attrition Rate – Definition. Attrition is the rate at which members of staff leave the workforce over a given period of time. It is also known as “employee turnover”, or “employee churn”, although in the contact centre industry, “churn” tends to refer to the flow of customers rather than staff.
What are the types of attrition?
There are five types of employee attrition that you need to know of:
- Attrition due to retirement.
- Voluntary attrition.
- Involuntary attrition.
- Internal attrition.
- Demographic-specific attrition.
What is attrition and how is it calculated?
Attrition can be calculated by multiplying the number of employees who have left by your total number of employees and multiplying the result by 100. The formula looks like this: ATTRITION RATE (%) = (Number of leaves ÷ number of employees) x 100.
What is another word for attrition?
What is another word for attrition?
| erosion | abrasion |
|---|---|
| waste | damaging |
| deterioration | detrition |
| excoriation | wearing |
| depreciation | disintegration |
What does attrition mean?
losing its customer base
What is opposite of attrition?
attrition. Antonyms: impenitence, callousness, obduracy, reprobation, relentlessness. Synonyms: sorrow, repentance, affliction, penitence, compunction, remorse, self-reproach.
What is the opposite of attrition rate?
In a nutshell, a retention rate is the percentage of employees your business has retained during a certain time period. Attrition, however, measures the exact opposite. …
Is a high attrition rate good?
In business, attrition rate is a measure of employee turnover, and helps you understand how well you’re retaining your talent. A high attrition rate means that your employees are leaving frequently, while a low rate indicates that you’re keeping your employees for longer periods of time.
How do you use the word attrition?
a reduction or decrease in numbers, size, or strength: Our club has had a high rate of attrition because so many members have moved away. a wearing down or weakening of resistance, especially as a result of continuous pressure or harassment: The enemy surrounded the town and conducted a war of attrition.
What is the difference between employee retention and turnover?
Retention is the percentage of employees who stay at an organization over a set period. Turnover is the percentage of employees who leave an organization over a set period.
What is the opposite of turnover?
Opposite of the process of becoming different. stagnation. dormancy. inaction. inactivity.
What is dysfunctional turnover?
Dysfunctional turnover is defined here as the level that produces a divergence. between the organization’s optimal balance of costs associated with turn- over. and the costs associated with retaining employees.
What is a staff turnover rate?
The employee turnover rate is calculated by dividing the number of employees who left the company by the average number of employees in a certain period in time. This number is then multiplied by 100 to get a percentage.