What is telephone conversation explain the two types of telephone conversation?

What is telephone conversation explain the two types of telephone conversation?

A telephonic conversation is a type of oral communication which is done by two-person, in which these two-person share their thought and views to each other. In other words, communication that is taking place between two people with the help of the telephone is a telephonic conversation.

What is the attitude of landlady in telephone conversation?

The landlady is described as a polite, well-bred woman, even though she is shown to be shallowly racist. The speaker is described as being genuinely apologetic for his skin colour, even though he has no reason to be sorry for something which he was born with and has no control over.

Which city is mentioned in the poem telephone conversation?

London

What point of view is used in the telephone conversation?

Written in the first person narrative point of view, the poem “Telephone Conversation” by Wole Soyinka is a poetic satire against the widely-spread racism in the modern Western society. The landlady is described as a polite, well-bred woman, even though she is shown to be shallowly racist.

What is the mood of telephone conversation?

Tone in ‘Telephone Conversation’ by Wole SovinkaThe poet conveyed his feelings on racism through a telephone conversation with a landlady. The tone of the poem was satirical and playful.

Is the poem telephone conversation ironic?

The poet uses irony to depict the absurdity of racism and create comical effects in the poem. In the beginning of the poem, the speaker starts his “self-confession” when he reveals his skin color to the lady.

Which detail from telephone conversation best contributes?

Answer Expert Verified Based on the given parts of the conversation above from “telephone conversation”, the one that best contributes to its humorous tone would be this: “Madam,,” I warned, “I hate a wasted journey — I am African.” Hope this answer helps.

Why does the landlady ask how dark the persona is?

Firstly, in this poem, red signifies the persona’s anger effectively contained in him upon realising that the landlady he was talking to was being racist and prejudiced against him, an African. We can see this as the persona heard the landlady ask him how dark his skin was, implying mockery.

How does the speaker use irony when addressing the landlady and responding to her questions?

And if that wasn’t enough, she ended the conversation cleverly by asking “Madam, wouldn’t you rather see for yourself?” Thus, the speaker uses irony in such a way that she uses polite language but at the same time mocks and makes fun of the landlady and her ignorance.

What is the speaker’s confession and how is it received by the landlady?

Answer:The speaker isn’t personally ashamed of being “African”; rather, the speaker seems fully aware of society’s racial prejudices and worries about what the landlady will think. The speaker confesses to being “African” to avoid taking a trip to see the rental only to be turned down simply for being black.

Is telephone conversation by Wole Soyinka a fine example of dramatic monologue?

 1 EDUCATOR ANSWER  Consider “Telephone Conversation” by Wole Soyinka as a fine example of dramatic monologue.

Which is not seen in telephone conversation?

Explanation: The two people involved in a telephonic conversation are unable to see each other. A telephone is not meant for gossiping.

Do and don’ts of phone calls?

The Dos and Don’ts of Telephone Etiquette

• DO – Smile when you talk to people.
• DON’T – Be distracted.
• DO – When you answer the phone, greet the caller warmly and advise who they are talking to.
• DON’T – Shout or whisper.
• DO – Speak clearly.
• DON’T – Leave the caller on hold for too long.
• DO – Make the caller feel welcome.

What is telephone etiquette explain with examples?

What is phone etiquette? Phone etiquette is the way you use manners to represent yourself and your business to customers via telephone communication. This includes the way you greet a customer, your body language, tone of voice, word choice, listening skills and how you close a call.

What are examples of telephone etiquette?

Telephone Etiquette

• Be Prepared.
• Answer Professionally.
• Putting A Caller On Hold. The #1 pet-peeve of callers is The Hold.
• Control The Conversation. Keep the caller on track.
• Take Accurate Messages.
• Avoid Mouth Noises. Refrain from the following activities while talking with a caller:
• Give The Caller Your Undivided Attention.
• Be Sincere.

What are the 4 E’s of telephone etiquette?

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• When you’re speaking over the phone remember to smile, sound upbeat and keep your communication short.
• Greeting.
• Take permission and be polite.
• Identify self and the organisation.
• Clarity.
• Purpose of the call.
• Know your timeline and keep it short.
• Avoid fillers and keep it interesting.

What are the guidelines for attending telephone calls?

Telephone Guidelines

• Effective telephone greeting. Salutation – “Good morning!”
• Be prepared to listen. While you are listening, write down the following information:
• Prepare the caller to be placed on hold or to be transferred.
• If you are taking a message for someone, be certain to obtain correct information.
• End your phone conversation.

What is the important of telephone etiquette?

One of the most important elements of customer service is telephone etiquette. It is vital to let your customers know you are listening to them and genuinely care about what they have to say. This helps to build customer loyalty, which leads to repeat business.

Why is it important to answer the telephone promptly?

Answering telephone calls is an important and crucial part for any business. If a call has been transferred from a colleague to yourself, answer the phone call promptly with your name – This will enable a personal and friendly greeting so the caller can gather whom they’re talking to straight away.

Why are telephone skills important in the workplace?

Good telephone skills retain customers. People are more likely to do business with you again if your telephone conversations with them are pleasant and helpful. If you provide a frustrating telephone experience, customers are more likely to do business elsewhere.