What is the best product review site?

Top 10 Consumer & Business Review Websites

Review Website	U.S. Alexa Ranking	% U.S. Traffic (of Total)
Google My Business	1	19.6%
Amazon	3	63.6%
Facebook	4	23.1%
Yelp	64	87.5%

How do I leave a Google review?

Add a rating or review

On your Android phone or tablet, open the Google Maps app .
Search for a place or tap it on the map.
At the bottom, tap the place’s name or address.
At the top, tap Reviews.
Scroll down until you see 5 empty stars.
Tap the stars to score the place. You can also write a review.

How do I collect customer reviews?

5 ways to collect reviews for free

Ask your customers to review you.
Send an email invitation to customers after they’ve made a purchase.
Embed a link in your current emails.
Put a link on your website.
Include a postcard in your packages and encourage customers to leave a review.
Best practices.

Where can I write a review on a business?

These 14 review websites are worth looking into if you’re in need of honest feedback about a business you’re considering hiring.

Business.com. Credit: Business.com.
Angie’s List. Angie’s List is a major name in business reviews.
Better Business Bureau.
ConsumerAffairs.
Expresit.
Foursquare.
Glassdoor.
HomeAdvisor.

How do you get people to leave a review?

If you’re struggling to figure out how to encourage customers to write reviews, consider these 14 proven tips that our respondents recommended:

Ask for Reviews.
Create a Process for Asking for Reviews.
Automate the Ask.
When Making the Ask, Target Satisfied Customers.
Personalize the Ask.
Explain Why Reviews Are Important.

What is a bad review?

A bad review isn’t the problem. A bad review is the result of a problem. The real problem is whatever happened between your customer and your businesses that created that result. For real customer service wins, don’t focus on the result; focus on the problem.

Is it bad to leave a bad review?

If you get poor service in a restaurant or feel a photographer you hired didn’t do the job you paid for, it can be very tempting to jump online and write a scathing review. Before you do, you should think twice. If you’re not careful, leaving a bad review could get you sued.

Can I leave a bad review?

And the CRFA still leaves room for business-owners to sue for defamation in cases where a customer, or even a rival, posts false negative reviews online. “Nothing in [the CRFA] prohibits a business from suing a customer for defaming them, for saying something false that damages the business,” Settlemeyer says.

Should I give a bad review?

It’s a good idea to respond to all reviews — both good and bad. On the one hand, your negative reviews give your company a chance to show it’s human side. On the other, responding to positive reviews will help you show appreciation for your happy customers, whose reviews matter most in the long run.

How much does a bad review cost?

We can quickly calculate that ONE BAD REVIEW will cost you $750 to $3,000 annually. You can easily plug in your average sale to make this simple calculation. And it’s not just losing that INITIAL SALE to a NEW CUSTOMER, you also lose all of the revenue that new customer would have generated over a time horizon.

What can you do about a bad review?

Tips to deal with negative online reviews

1 – Respond promptly. The online world operates 24/7 and people expect a quick response.
2 – Be polite and professional.
3 – Take the issue offline.
4 – Request that fake or misleading reviews be removed.
5 – Encourage your customers to write a review.

How do I remove negative online reviews?

THE SHORT ANSWER IS NO, BUT THERE’S MORE! Unfortunately, there is no current method to remove negative reviews from Google, Yelp, TripAdvisor, or the other major review platforms. This does not mean, however, that there’s nothing you can do about them.

How do you handle negative feedback from clients?

How to Respond to Negative Feedback

Step #1. Address the customer by name.
Step #2. Apologize to the customer.
Step #3. Sympathize with customer’s problem.
Step #4. State you’re solving the problem.
Step #5. Offer a gift.
Step #6. Ask the customer to change the review.
Step #7. Put up with negative reviews.

Can a buyer leave negative feedback after refund?

Can buyer leave negative feedback after refunded in Resolution Center ? Yes, buyer can still leave feedback. The feedback is not about their money but on the buyer’s buying experience.

Did online reviews make it easier to gain customers?

There are many online review stats that prove this point: 91% of consumers say that positive reviews make them more likely to use a business. 82% of consumers read online reviews for local businesses. 76% trust online reviews as much as recommendations from family and friends.

How do you respond to bad feedback?

How to respond to a negative review (4 Steps)

Step 1: Apologize and sympathize in your response to the negative review. Acknowledge the customer’s concerns.
Step 2: Insert a little marketing in your response to the bad review.
Step 3: Move the conversation offline.
Step 4: Keep your response simple, short and sweet.

How do you thank a positive review?

Some things you can say:

“This review made our day!”
“Thank you so much for taking the time to leave us this amazing review.”
“We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

How do you respond to a 5 star review without comments?

Thanks for sharing your rating with us and the community.” “Thank you for the 5 star rating.” “Thank you so much for taking the time to leave us a 5 star rating – it’s much appreciated!” “Thank you so much for taking the time to leave us a 5-star review.”

Should you respond to every review?

“So, managers should focus on making constructive responses to negative reviews rather than simply acknowledging positive comments.” According to this rule of thumb, organizations should absolutely answer every 1- and 2-star reviews.