What is the main function of the still room?
The main function of the still room is to provide items of food and beverage required for the service of the meal and not catered for by the other major departments in a hotel such as kitchen, larder and pastry.
What is a still in a kitchen?
1. still room – a pantry or storeroom connected with the kitchen (especially in a large house) for preparing tea and beverages and for storing liquors and preserves and tea etc. stillroom. buttery, pantry, larder – a small storeroom for storing foods or wines.
What equipment is in still room?
Preserves: jams, jelly, marmalade, cherry, plum, raspberry, strawberry, apricot and honey. Cleaning detergents and scrubbers. Sinks, washing machines and dish washers.
What is a still room attendant?
The still-room maid is a female servant who works in the still room, the functional room in a great house in which drinks and jams are made. The still-room maid is a junior servant, and as a member of the between staff, reports to both the housekeeper and the cook.
Is it hard being a room attendant?
It’s hard work to become a room attendant, but even the most dedicated employees consider switching careers from time to time.
What are five activities a room attendant must do on a daily basis?
Room Attendant Responsibilities:
- Greeting guests and responding to queries.
- Changing bed linen and making beds.
- Replacing used towels and other bathroom amenities, such as shampoo and soap.
- Sweeping and mopping floors.
- Vacuuming carpets.
- Dusting and polishing furniture.
- Emptying trash containers and ashtrays.
What are three types of knowledge a room attendant must know?
What are three types of knowledge a room attendant must know?
- customer service skills.
- the ability to accept criticism and work well under pressure.
- patience and the ability to remain calm in stressful situations.
- the ability to work on your own.
- to be thorough and pay attention to detail.
- sensitivity and understanding.
What two topics does a room attendant communicate with receptionist?
Room attendants work closely with reception for a number of reasons including:
- To identify vacant rooms, and find out when guests have checked out so they can start cleaning vacant dirty rooms.
- To report clean rooms – when rooms are clean and ready for new guests.
What are two examples of procedure a room attendant should use?
Housekeeping Room Attendant Standard Operating Procedures
- Trash removal. Housekeeping attendants are responsible for removing all trash from the hotel rooms, whether in waste baskets or on floors and countertops.
- Dusting.
- Bedding.
- Scrubbing and mopping.
- Vacuuming.
- Customer Service.
Which rooms should usually be cleaned first and why?
The complex rooms to clean are the bathroom, the kitchen, and finally the living room. Of these rooms, the furthest from the exit door would be the most preferable to start from. In most apartments, this tends to be the bathroom. So this should be the room to clean first.