Who are the front office staff?

Who are the front office staff?

The staff includes desk clerk, cashier, reservations manager, concierge, night auditor, telephone operator, bell staff, room key clerk, and elevator operator. Not all of these positions are found in every lodging establishment.

What is front office cash sheet?

 The front office cash sheet lists each cash receipt or disbursement in order to reconcile cash on hand at the end of a cashier’s shift with the documented transaction that occurred during the same shift.

What are the skills of a cashier?

List of Cashier Skills

• Accepting Payments.
• Integrity.
• Basic Math.
• Attention to Detail.
• Accuracy.
• Bagging Calculations.
• Cash Management.
• Gift Cards.

What are the interview questions for cashier?

Cashier Interview Questions You’ll Likely Be Asked

• How would you describe excellent customer service?
• Do you prefer working alone or on a team?
• A coworker calls in sick leaving you to work the shift alone with long lines.
• Are you comfortable handling money?
• Tell me about a time you provided excellent customer service.

What are the good qualities of a cashier?

What are the qualities of a good cashier?

• Good Communication. A cashier must be able to communicate clearly with the public.
• Friendly. Cashiers represent the company they work for and must therefore be friendly and approachable.
• Understanding.
• Logical.
• Well Presented.
• Trustworthy.
• Accurate.
• Quick to Learn.

What is a good cashier?

A Great Cashier Is Friendly Greet customers and make eye contact. Be an active listener and anticipate customers’ needs. Be polite and maintain composure with each customer, especially if the customer is angry. Sincerely apologizes if a customer becomes angry and utilizes customer service training to defuse a situation …

Is Home Depot cashier job hard?

Yes being a cashier at Home Depot is hard. Harder than a standard cashier role. I have performed the cashier duties at a busy grocery store and performed the role of cashier at a Home Depot. The Home Depot finds new things to throw at you every day, and very few (if any) loopholes to make it easy.

What a cashier should say?

Cashier Transactions: Language

• Do you have a discount card today?
• Are you using any coupons today?
• I will need to see some ID to sell you a lottery ticket. (
• I’m sorry but your card has been declined.
• Will there be anything else for you today?
• Is this everything today?
• And how was everything today? (

Why do cashiers make small talk?

It is a categorical moral imperative to treat all persons as ends in themselves and not means to ends – hence the need for small talk on the part of cashiers to express and assert their own moral existence and to give customers the opportunity to exercise their moral requirement to treat the cashier as a moral being …

Why do people talk to cashiers?

Most customers prefer a cashier who is friendly and talks to them a bit. It helps create return customers because the cashiers at stor A few way friendlier than store B so they go to store A.

How do I learn to count my money back?

Steps to Count Change

1. Start with the pennies to reach a multiple of 5 or 10.
2. Next use a nickle or a dime as you get to a multiple of 25.
3. Use quarters until you reach a dollar.
4. Use one dollar bills until you reach a multiple of 5 or 10.
5. Use five dollar bills until you reach 10 or ten dollar bills until you reach 20.

How do cashiers communicate?

How to Stand Out: 5 Dos and Don’ts for Cashiers [VIDEO]

1. Do greet customers when they approach you.
2. Do decide with each customer what the most appropriate thing is for you to say.
3. Do carry on brief conversations while you also do your job.
4. Do hold your tongue if something troubles you.

How do you train to be a cashier?

How to train your cashiers

1. Use any training materials from your vendor.
2. Make it easy for them to memorize PLUs.
3. Practice!
4. Have them shadow your best cashier.
5. Start them off during off-hours (with a shadow)
6. Provide customer service training.
7. Set realistic goals.

How long does it take to learn cashier?

Training. If they have no retail experience, cashiers generally receive between one and four weeks of on-the-job training when they begin their positions. Cashiers who earn their position as a role change or an advancement from a bagging or stocking position may require less training.

Is it difficult to be a cashier?

Cashiering is not a hard or difficult job as long as the cashier knows how to count money, and makes sure you pay attention to the amount the customer gives you. You punch the amount of money they gave you into the cashier and it tells you how much change to give. You’ll be fine.