How do I report a Comcast outage?

How do I report a Comcast outage?

How to Report an Issue Online

1. Visit xfinity.com/xfinityassistant. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.)
2. Type a message to let us know what your issue is.
3. Choose the option that best describes your situation.
4. Click Continue.

Does Comcast have outage compensation?

Your request is only valid within 120 days of the outage so be diligent about following up soon after. The amount of the issued credit is at the discretion of Xfinity, but it won’t be more than the cost of your monthly bill since you’ll be receiving a pro-rata credit for the time affected.

What is causing the Comcast outage?

According to Down Detector, there have been over 11,000 reports of Comcast outages since 12:30PM ET. Comcast confirmed on Twitter that the outage was caused by one of its “large backbone network partners” having cut a fiber cable, which could also be affecting other ISPs.

How long do Xfinity outages last?

30 seconds or 30 months.

Why is my Xfinity Wifi not working?

Xfinity Internet If you’re connected properly, manually restarting your modem will often restore Internet connectivity – the easiest way to do this is by simply unplugging your cable modem for two minutes. Once the cable modem is plugged back in, wait for it to restore connectivity (up to five minutes).

What to do if WiFi is not connecting?

Fix Wi-Fi connection problems

1. Step 1: Check settings & restart. Make sure Wi-Fi is on. Then turn it off and on again to reconnect.
2. Step 2: Find the problem type. Phone: Try connecting to the Wi-Fi network with another device, like a laptop computer or friend’s phone.
3. Step 3: Troubleshoot by problem type. Phone.

Why does Xfinity WiFi keep disconnecting?

Aside from loose cables in your home, the reason why your Xfinity internet keeps disconnecting may be due to possible signal interference. Almost all your household items can be the culprit for this issue.

How do I fix Valorant network problem?

What is the Valorant ‘Network Problem’ fix?

1. From the main menu, click the two lines in the top left corner.
2. Click the “SETTINGS” option.
3. Navigate to the “VIDEO” tab.
4. Locate the “Limit FPS Always” setting.
5. Click “On” and then set a value in the “Max FPS Always” field below.
6. Click the “CLOSE SETTINGS” button.

Why is my WiFi connected but no Internet?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. If your router and modem are separate, restart both.

Am I connected to the Internet right now?

Test your internet by opening your browser and typing in a website, such as endlessm.com. If you are not connected to the internet, you will see an error message. If this happens, try turning off your computer’s WiFi and turning it on again, or unplugging your ethernet cable and plugging it back in.

How do I check if my wifi is working?

Test speed of devices with the Google Wifi app

1. Open the Google Wifi app .
2. Tap the Settings and actions tab.
3. Tap Test Wi-Fi.
4. We’ll test one point at a time and show speeds for each device connected to that point.
5. The speed results will appear for each device.

How can I see who is using my Internet connection?

Look for a link or button named something like “attached devices,” “connected devices,” or “DHCP clients.” You may find this on the Wi-Fi configuration page, or you may find it on some sort of status page. On some routers, the list of connected devices may be printed on a main status page to save you some clicks.

How can I tell if I’m connected to WIFI or Ethernet?

Click the Start button, then click “Control Panel” and type “network status” in the search field at the top right of the window. Click “Network and Sharing” to see a readout of your current network status.

Should I turn off WiFi when using Ethernet?

Wi-Fi doesn’t need to be turned off when using Ethernet, but turning it off will ensure that network traffic isn’t accidentally sent over Wi-Fi instead of Ethernet. It can also provide more security as there will be fewer routes into the device.

What does the green and orange light mean on my ethernet port?

The steady green or orange light on your Ethernet port usually means that an Ethernet cable is plugged in and connected to an active device on the other end. When the orange light is off, the connection speed is 10 Mbps.

What does orange light mean on modem?

The orange light from your router “Internet” indicator will disappear once the Internet connection is OK. Secondly, your LAN cable connection may become undone on your router LAN port. With loose LAN wirings, your router will have a problem establishing a connection to the Internet.

What does the orange light mean on my Xfinity router?

If you have noticed that your modem is blinking orange, you should not ignore this light. The light indicates that the modem is going through a software upgrade. When this happens, your modem may not work properly. You may, for instance, have challenges trying to access the internet.

What does an orange light on a switch mean?

disabled forwarding

What does amber light on router mean?

Solution – When the router is powered on, the Internet light turns amber for about 70 seconds and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber two minutes after turning on power to the router, complete the following steps.

What color should the light be on my Comcast modem?

Device Status and Light Activity

Light Activity	Status of Device
No light	Off
White steady light or white steady light with purple tint (post-activation)	On/Operational
White steady or blinking light / white steady or blinking light with purple tint (during activation)	Limited Operational
Red steady light	No Internet connection

What do I do if my internet light is orange?

INTERNET LIGHT ORANGE ON ROUTER

1. Step 1:Unplug the power cord from the electrical outlet and router and wait for 20 seconds. Replug the power cord and then wait for the router to reboot automatically.
2. Step 2:Try reconnecting to your wireless network.
3. Step 3:If the above method doesn’t resolve the issue, repeat the same process in your modem.

How do I fix the orange light on my modem?

Router has a solid orange light, and internet is down. Any suggestions?

1. Make sure the power adapter (also called the Power over Ethernet Cable or Pigtail) for the roof antenna is plugged in and working.
2. Make sure the physical network cables are connected to the wall plug, the computer and to any other network devices.

Why is there a orange light on my iPhone?

With iOS 14, an orange dot, an orange square, or a green dot indicates when the microphone or camera is being used by an app.

Why is my internet light orange?

An orange internet light indicates there is a problem with the connection to the ISP. If you log into the router you will usually see 0.0. 0.0 as you internet/WAN IP address. The ethernet cable is good otherwise there would be no light on so you can rule that out.

Why is there an orange light on my Netgear router?

Improper Router Setup Improper or partial Netgear Nighthawk setup may also cause a blinking orange light issue. In such a case, restart your WiFi router and try again to set it up.

How do I get the orange light off my iPhone?

Go to Settings > Privacy > microphone/camera and you can deny access to those who don’t need it to function. You can also see which apps have used your microphone or camera in the Control Center.

What does the orange light mean on iOS 14?

The orange light will appear when an app is accessing your microphone. Picture: Apple. If you see the light pop-up, you can scroll down to the control centre, which will reveal to you which app is to blame.