How do I contact gw2 support?

If you need help with an issue or to contact support directly, you can do that at https://help.guildwars2.com/home. You do not have to have a working/active account or a serial code to use the “Submit A Request” function.

Can you change your Guild Wars 2 email?

You can request an email change by submitting a support ticket and selecting ‘Update Account Information’ from the drop-down menu. Fill out the form as thoroughly as possible so we can verify that the account is yours; the more fields you complete, the easier it will be for us to make the change!

How do I recover my old Guild Wars 2 account?

Recovering Your ArenaNet Account

Try logging in with any email address you might have used for the account.
Search your email for messages to (or from) the ArenaNet Support Team.
Search your email for a receipt with your game key.

Why can’t I log into Guild Wars 2?

Make sure you’re using your full email address in the ‘Account Name’ field—not just the part before the “@” symbol. Un-check the “Remember Account Name” and “Remember Password” fields, close and relaunch the client, and then re-enter your information.

How do I repair Gw2?

Repairing the Game Client

Locate your Gw2.exe file.
Right-click on the file and select Create shortcut.
Rename this new shortcut to Guild Wars 2 Repair.
Right-click on Guild Wars 2 Repair and select Properties.
Locate the Target line and add –repair to the end.
Click OK.

Is Guild Wars 2 free?

If you don’t want to purchase Guild Wars 2 right away, you can play the entire core version of the game entirely for free. The caveat is that free accounts come with restrictions on certain features that could be used to disrupt the game experience of other users.

How do I make a Guild Wars 2 account?

Registering an ArenaNet Account

Download the Guild Wars client.
Run GwSetup.exe to install the Guild Wars client on your PC.
At the log-in screen, click the “Create Account or Add Access Key” link.
Enter your Access Key and follow the registration directions.