How can I make my receptionist sound better on my resume?

How can I make my receptionist sound better on my resume?

Soft Skills for a Receptionist Resume

1. Verbal and written communication.
2. Listening.
3. Professionalism.
4. Customer focus.
5. Organization and planning.
6. Handling pressure and tolerating stress.
7. Attention to detail.
8. Initiative.

What are the responsibilities of a front desk agent?

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Inform customers about payment methods and verify their credit card data.
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms.

What makes a good front desk agent?

Front Desk Agents Need to be Caring and Empathetic From the moment a front desk agent reports to work, they need to have both a caring and empathetic mindset. Having that mindset without belittling the guest is a true talent.

Do you tip front desk hotel?

Front desk clerks are responsible for checking-in hotel guests, answering their questions and supplying information about the hotel. For those services, no tip is required. These tasks usually fall to the hotel concierge, who customarily receives tips for his service. Tip between $5 and $10 for exceptional service.

How can I be a good front desk supervisor?

Front Desk Supervisor Skills

1. Excellent verbal and written communication skills.
2. Interpersonal skills.
3. Ability to multitask.
4. Computer-savvy.
5. Management skills.
6. Ability to quickly solve problems.
7. Organization skills.
8. Experience in customer relations.

Is a receptionist considered clerical?

Clerical work within the government sector can also include additional responsibilities that differ from other industries such as maintaining court records and documents in the case of a court clerk, receptionist work in government agencies such as the IRS or office administration tasks in a law enforcement office.

What skills do you need for a clerical position?

Examples of clerical skills

• Verbal and written communication. When working in an office, you will likely interact with many people regularly.
• Basic computer skills.
• Detail-oriented skills.
• Organization.
• Simple mathematical knowledge.
• Critical thinking.
• Time-management skills.

What is considered a clerical position?

Clerical work typically involves daily office duties such as data entry, answering phone calls and sorting and filing documents. It is used in different types of administrative and office support roles. Usually, clerical duties are performed by office clerks, secretaries and sometimes, administrative assistants.