Is Amazon better than eBay?

Is Amazon better than eBay?

While Amazon scores well for trust, loyal customers, lower fees, branding opportunities and their fulfilment service, eBay wins for competitiveness, lower fees, loyalty and fewer restrictions! It’s a battle hard-fought, and ultimately, each marketplace has its own unique advantages and disadvantages.

Can you trust eBay seller without feedback?

NO. New sellers have the customers’ payments Held for up to 21 days against customer satisfaction. If necessary, eBay will refund the customer itself, and go after the seller for their money. EBay has the seller’s financial information on file, because they will be collecting fees monthly.

What happens if eBay seller doesn’t ship?

If your item hasn’t arrived, you’re protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one.

What happens if someone steals your eBay package?

Have you checked with household members, neighbors, your mail carrier to ask if anyone recalls a package being delivered? If it was stolen, contact your police department to report the theft. If the item was worth more than you homeowner’s insurance deductible, file a claim.

What if eBay package gets lost?

Let the seller know you’ve got a problem If your item has gone missing, or if it’s damaged or faulty, most sellers are happy to work with you to resolve the issue. Either way, you’re covered by the eBay Money Back Guarantee. If you bought an item on eBay as a guest, you’re still covered if something goes wrong.

What happens if I dont refund a buyer on eBay?

If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.

What happens if eBay buyer claims item not received?

What to do when a buyer opens an item not received request on eBay

1. Select Add tracking details and then Continue.
2. Enter the tracking number, or if you don’t have it, the date you shipped the item.
3. Select the carrier you used from the dropdown list.
4. You have the option of adding a note to the buyer.

Can eBay buyer lying about not receiving item?

Originally Answered: What happens when eBay buyer lies about not receiving item? If you sent the package without tracking, there is no way to prove you put it in the mail. You must either refund or get a bad review. It is your choice.

Is it illegal to say something wasn’t received when really?

Of course it is illegal. If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution.

How long does it take for eBay to resolve a case?

Escalate to eBay if you don’t reach a resolution within 3 business days. 3. eBay will review your case and get back to you within 48 hours.