What are the duties and responsibilities of a front office agent?

What are the duties and responsibilities of a front office agent?

Front Desk Agent Responsibilities:

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests’ needs, and resolving their problems and complaints.
• Assisting guests with disabilities.

What skills do you need for hospitality?

Skills for the Hospitality Industry

• Communication. Communicating clearly and professionally through your speech, writing, and body language is essential to good customer service in hospitality.
• Resilience.
• Initiative.
• Multitasking.
• Adaptability.
• Attention to detail.
• Cultural awareness.
• Compliance training.

What is the starting salary for hospitality management?

Individuals having a hotel management degree can earn impressive income depending on many different factors. The starting salary for fresher hotel management graduates is Rs. 15,000 to Rs. 20,000 depending on the job role.

What is a hospitality worker?

Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. The hospitality industry includes positions such as the cleaning and serving staff at a restaurant, bouncers and equipment handlers at a concert, and the crew and captain of a cruise ship.

What is a hospitable person?

When someone makes you feel comfortable and at home, that person is being hospitable, providing a warm, friendly environment. Anything hospitable is welcoming and open.

What is Filipino known for?

An especially well-known characteristic of the Philippines and its people is hospitality. It’s one of those identifying traits associated so closely to being a Filipino. Warmly accepting guests comes to Filipinos so naturally it almost seems hardwired into their systems.

Is there a pure Filipino?

In terms of genome and anthropological studies and research the “pure Filipino” does not exist. The use of the term “Filipino” in the Philippines started during the Spanish colonial period. The original meaning was “a person of Spanish descent born in the Philippines.”

What make a person a Filipino?

The term “Filipino” is originally meant a Spaniard born of Spanish parents in the Philippines. The name was given to distinguish them as a foreign-born and not a peninsular Spaniards. Then, “Filipino” name only begun to be applied to the Malay Filipino towards the end of the Spanish regime.

What are the 10 Filipino values?

The ten most depicted traits were the following: pakikisama, hiya, utang na loob, close family ties, bahala na, amor propio, bayanihan, hospitality, ningas cogon, and respect for elders.

How can I be a good Filipino?

So without further ado, here are 20 things we can do to become responsible Filipino citizens.

1. Follow traffic rules.
2. Be punctual and do not procrastinate.
3. Ask for a BIR official receipt.
4. Pay your tax.
5. Be a responsible parent.
6. Love your husband or wife.
7. Conserve water and energy.
8. Protect our environment.

What is the essence of being a Filipino?

To be objective, there are two sides of the coin on the essence of being a Filipino, the beautiful face of friendship and the ugly face of hate. Filipinos are naturally caring, loving. respectful, helpful and loyal. But once you betray the Filipinos, hell hath no fury in an angry Filipino.

What is the main idea of I Am a Filipino?

“I Am a Filipino” is an essay that underlines the burning desire of the Filipinos for independence. His call for freedom is born from the rights of the Filipinos to be proud of their inheritance and he announces that he will not find peace until the dream of freedom is achieved for his people.

How being a Filipino affects yourself?

Answer: Being a Filipino affects us in many ways that we already know and are applying even though we live in other places or countries. It is what makes us unique from other people, we are born with a rich culture and tradition that runs deep in our Filipino blood.

What defines a Filipino?

Being Filipino means togetherness. We will always be together with family and friends. Basically, anyone we consider a loved one, is apart of our family. We will never leave their side. No matter how hard the journey is, how long it is or how rough, we will always be there for someone.

Is Pinoy a bad word?

Pinoy is simply a nickname for Filipino (as a nationality, not as a language). So, there is nothing derogatory about it.

Why is Filipino food so unhealthy?

Filipino cuisine derives its flavour from sugar, salt and vinegar. Coconut is also unhealthy and often used in Filipino food. They do not grow soya beans so they do not eat much plant protein. Culturally, they serve their fishes (main source of protein) fried in oil.

What is Filipino ethnocentrism?

Answer: Filipinos should look inward for aspects of Filipino culture. This means excising foreign influences and sticking only to what’s “home-grown.” Basically, it’s ethnocentrism. For example, look at some mass media representing indigenous Filipinos.