What is a cash handling test?
This Cash Handling test is designed to access a test taker’s ability to recognize the various bills and coins of U.S. currency, to add and subtract using bills and coins, and to accurately make change. This assessment is appropriate for cashiers, retail associates, and bank tellers that frequently handle U.S. currency.
What skills do I need to be a cashier?
Cashier top skills & proficiencies:
- Basic Math.
- Interpersonal Communication/Written and Verbal Communication.
- Time Management.
- Product Knowledge.
- Telephone Etiquette.
- Customer Service.
- Dispute resolution.
- Dependability.
How do you stop a rude customer?
Strategies for Handling Rude Customers
- Stay Calm, Don’t React. The first thing to do is to remain calm and not respond in kind.
- Don’t Take It Personally. Chances are, your customer is angry about a bad product or service, and you’re just the unfortunate target for their frustration.
- Listen and, If Appropriate, Apologize.
Is it hard to learn how do you be a cashier?
Cashiering is not a hard or difficult job as long as the cashier knows how to count money, and makes sure you pay attention to the amount the customer gives you. Punch in the order, tell customer order total, wait for customer to give money.
How do I train to be a cashier?
How to train your cashiers
- Use any training materials from your vendor.
- Make it easy for them to memorize PLUs.
- Practice!
- Have them shadow your best cashier.
- Start them off during off-hours (with a shadow)
- Provide customer service training.
- Set realistic goals.
How can I be good at a cash register?
A Great Cashier Is Friendly
- Greet customers and make eye contact.
- Be an active listener and anticipate customers’ needs.
- Be polite and maintain composure with each customer, especially if the customer is angry.
- Sincerely apologizes if a customer becomes angry and utilizes customer service training to defuse a situation.