What is the job description of receptionist?
Receptionist Job Responsibilities: Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.
How do you describe a good receptionist?
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.
What is front desk receptionist duties?
Front desk receptionists usually act as gatekeepers for an office. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. It is the front desk receptionist who greets anyone who enters the building.
What makes a good dental receptionist?
Skills of a Great Dental Receptionist Given the varied duties of the job, a great dental receptionist is calm under pressure, can juggle competing priorities and enjoys communicating with patients. That translates to skills like time management, communication, data management, customer service and adaptability.
What should I ask at a dental receptionist interview?
Interview Questions for Dental Receptionists:
- What would you do if a patient had a dental emergency, but the practice was busy?
- How do you handle an agitated patient who has been waiting for a long time?
- What do you do if the dentist has called in sick, but has many appointments lined up for the day?
What should I wear to a receptionist interview?
A pocket square should be fine, as long as it’s not overly dramatic. If you choose not to wear a suit, dress fairly conservatively in slacks and a sport coat; however, the combination of a cardigan, tie, shirt and dress slacks also is acceptable menswear for a receptionist interview.
How can I be a better receptionist?
Equip your company with the following receptionist tips and tricks to make sure all of your callers have a great first impression.
- Smile Often.
- Avoid Eating & Chewing Gum.
- Refrain From Using Mobile Devices.
- Keep a Message Pad Handy.
- Take a Breath.
- Use the Caller’s Name.
- Be Polite & Use Pleasantries.
- Avoid Saying “I don’t know”
What should receptionist wear?
Button-down shirts, blouses and sweaters are acceptable options for receptionists. Although there are a variety of blouse styles available, low necklines are discouraged. Collared and tailored shirts are encouraged but fitted shirts, t-shirts and sleeveless shirts are not appropriate for a business casual environment.
How do you greet someone as a receptionist?
For example, you can specify that receptionists should smile and make clear eye contact when visitors arrive. You may even specify a standard greeting, such as “Good morning! Welcome to Company Name” — similar to the one you use for phone etiquette.
How do you greet an office client?
Greet your clients. Acknowledge clients as soon as they walk in the door. If you can, address them by name. If you are on the phone or busy with another client, make eye contact and smile. As soon as you are able, greet them verbally with a high-energy handshake and a smile.
How do you greet a guest?
Some suggested Some suggestions include; Hello, welcome; Welcome, good morning; Hello, good afternoon, welcome. Introduce yourself by name making sure your communication is professional, yet personal. “Great to meet you, I’m Nikko”. If occupied with another guest, it is important to acknowledge arriving guests.
Why am I suitable for a receptionist job?
Receptionists are often talented multitaskers, able to manage multiple ongoing situations without breaking a sweat. In many companies, individuals are hired for their great computer skills, their ability to speak to people, or their organisational skills. Receptionists often boast all of these skills and more.