What is the platinum rule in psychology?

What is the platinum rule in psychology?

More useful is the Platinum Rule: “Treat others the way they would like to be treated.” If people don’t want to be asked “Where are you from?”, then don’t ask them. Even if you don’t mind being asked yourself.

What is the platinum rule in communication?

The how-to: Most of us practice the “golden rule” of communication, meaning we communicate with others the way we want to be communicated with. If we practice the “platinum rule” of communication — communicating with others the way they want to be communicated with — our chances of success increase exponentially.

Why is the platinum rule important to customer service?

The Platinum Rule helps you be more empathetic, basing your interactions with a customer on their perspective, rather than yours. In essence, it’s just one more way we can make sure we are giving exceptional customer service!

What is the platinum standard of customer service?

The platinum rule “The golden rule of customer service is, ‘Treat others how you want to be treated,’” Tran noted. “However, the platinum rule is, ‘Treat others the way they want to be treated!

What are the forms of written and spoken communication?

The two major forms of verbal communication include written and oral communication. Written communication includes traditional pen and paper letters and documents, typed electronic documents, e-mails, text chats, SMS and anything else conveyed through written symbols such as language.

What is honest communication?

Honesty in communication means that in writing and in speech and other nonverbal communication, you are straightforward in expressing the truth without misleading.

Why is being honest so important?

Honesty leads to a fulfilling, free life. Honesty is not just about telling the truth. It’s about being real with yourself and others about who you are, what you want and what you need to live your most authentic life. Honesty sharpens our perception and allows us to observe everything around us with clarity.

Is it good to be open and honest?

Apart from anything else, being clear, open and honest gives the impression of authenticity and integrity, essential foundations for true collaboration. Open and honest communication leads more quickly to a mutual understanding and respect for a difference in views, interests and needs.

Why is it important to be open?

Being open-minded means welcoming new ideas, arguments, and information that you typically do not align with. Being able to change outdated or incorrect beliefs is an important part of learning and personal growth. This all stems from learning and unlearning close-minded behaviors.

How honest should you be in a relationship?

It’s important to have expectations in a relationship. You should have expectations for each other, as well as expectations for the relationship in general. You also need to be honest about these expectations. Realistic expectations are healthy but if you aren’t honest about them, it’s like they don’t exist.

How can you tell if someone is being honest?

Here are 11 scientific ways to tell if someone is telling you the truth.

1. Their Story Is Longer & Detailed.
2. They’re Holding The Right Amount Of Eye Contact.
3. Their Breathing Is Steady.
4. Their Voice Is Steady, Too.
5. They Neglect To Blame Negative Outside Forces.
6. You Haven’t Noticed Them Touching Their Nose.