Which of the following is a specific assumption of Theory Y managers?
Which of the following is a specific assumption of Theory Y managers? The expenditure of physical and mental effort at work is as natural to people as resting or playing. To get people to attain organizational objectives, it is necessary to use coercion, control, and threats of punishment.
Which of the following is an assumption of Theory Y?
An assumption of Theory Y is that: people can exercise self-direction and self-control to meet company goals. The capacity for imagination, creativity, and ingenuity is widely distributed in the population.
What do you understand by Theory Z?
Theory Z is an approach to management based upon a combination of American and Japanese management philosophies and characterized by, among other things, long-term job security, consensual decision making, slow evaluation and promotion procedures, and individual responsibility within a group context.
What is McGregor’s XY theory?
Douglas McGregor, through his well-known “Theory X and Theory Y,” drew a distinction between the assumptions about human motivation which underlie these two approaches, to this effect: Theory X assumes that people dislike work and must be coerced, controlled, and directed toward organizational goals.
What is motivation Maslow’s theory?
Maslow proposed that motivation is the result of a person’s attempt at fulfilling five basic needs: physiological, safety, social, esteem and self-actualization. According to Maslow, these needs can create internal pressures that can influence a person’s behavior.
What is the importance of Maslow’s theory in understanding customer motivation?
Maslow’s Theory of Need Hierarchy This theory signifies the importance of satisfying the lower level needs before higher level needs arise. According to this theory, dissatisfaction motivates the consumer.
What are the types of needs and wants?
According to him there are five kinds of needs viz., physiological, safety, social, esteem and self actualization as explained below in the diagram.
- Physiological Needs: Physiological needs (e.g. food, shelter, clothing, water, air, sleep etc.)
- Safety Needs:
- Social Needs:
- Esteem Needs:
- Self-Actualization Needs:
What is a secret need?
5. Secret needs (the customer wants to be seen by friends as a savvy consumer). Responding only to the stated need may shortchange the customer. Many consumers do not know what they want in a product.