What is the role of phone banking officer?

What is the role of phone banking officer?

The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. Purpose of the Job : The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service.

What is difference between phone banking and mobile banking?

Mobile Banking and Internet Banking are two types of Digital Banking….Difference between Mobile Banking and Internet Banking.

Mobile Banking Internet Banking
It requires the respective banking app to be downloaded to perform the banking function. It does not required to download any particular software or program.

What is the salary of phone banking officer?

Total Pay Average The typical ICICI Bank Phone Banking Officer salary is ₹2,14,577. Phone Banking Officer salaries at ICICI Bank can range from ₹1,35,210 – ₹3,62,229.

What is the meaning of phone banking?

Telephone banking is a service provided by a bank or other financial institution, that enables customers to perform over the telephone a range of financial transactions which do not involve cash or Financial instruments (such as cheques), without the need to visit a bank branch or ATM.

What are the questions asked in a bank interview?

25+ Bank Interview Questions and Answers

  • Why do you want to make a career in the banking sector?
  • Can you elaborate on the types of bank accounts?
  • Are you well-versed with the old tax regime and the new tax regime?
  • What do you understand by APR?
  • Can you differentiate between FDI and FII?
  • Can you elaborate on amortization?

What are the duties of Telecaller?

Telecaller Responsibilities: Addressing clients’ uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our Sales team for closing. Recording all successful and unsuccessful attempts to close sales.

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